# Grafana Cloud: Hosted Logs prod-ap-northeast-0 region full read path outage.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-09 10:26 UTC · Resolved: 2024-07-09 11:36 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/pch7l558kbsr](https://status.grafana.com/incidents/pch7l558kbsr)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-07-09 11:36 UTC: The incident is fully resolved now, root cause was determined and mitigated. The particular cell affected had a legacy config present, which caused a panic during the regular rollout. The cell was rolled back as a precaution and the mentioned config is now corrected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/pch7l558kbsr · Markdown: https://rewindex.com/company/grafana-cloud/incidents/pch7l558kbsr.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/pch7l558kbsr · Generated 2026-10-18T11:47:28.987Z