# Grafana Cloud: Rules and Alerts failed to evaluate for small subset of users

> Grafana Cloud status incident “Rules and Alerts failed to evaluate for small subset of users” on 2021-05-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/p302nx005g25
Last updated: 2021-05-05T14:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-05 14:30 UTC · Resolved: 2021-05-05 14:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/p302nx005g25](https://status.grafana.com/incidents/p302nx005g25)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2021-05-05 14:30 UTC: Rule and alerts evaluation failed for 1hr for users in eu-west2 cluster due to misconfiguration during a migration. We've since identified the issue and fixed it and have taken steps to ensure it doesn't occur again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2021-05-05 14:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/p302nx005g25
- Citation: Grafana Cloud, “Rules and Alerts failed to evaluate for small subset of users” (2021-05-05 14:30 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/p302nx005g25 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Rules and Alerts failed to evaluate for small subset of users (2021-05-05)](https://rewindex.com/company/grafana-cloud/incidents/p302nx005g25)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/p302nx005g25 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/p302nx005g25.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/p302nx005g25 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:43:18.195Z