# Grafana Cloud: EU West - Issues with Prometheus Read/Write Actions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-11 14:51 UTC · Resolved: 2023-09-11 17:51 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/nj4vs0v8dqfz](https://status.grafana.com/incidents/nj4vs0v8dqfz)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-09-11 17:51 UTC: As of 17:01 UTC, Engineering has applied a remediation and we continue to observe normal behavior for metric ingestion and querying. At this time, we are considering this incident resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/nj4vs0v8dqfz · Markdown: https://rewindex.com/company/grafana-cloud/incidents/nj4vs0v8dqfz.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/nj4vs0v8dqfz · Generated 2026-10-18T12:34:55.575Z