# Grafana Cloud: Tempo and Mimir Read and Write Failures

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 22:13 UTC · Resolved: 2026-09-04 00:55 UTC · Duration: 2.7 h
- Updates: 4 · Affected components: AWS US West - prod-us-west-0: Querying, Traces - AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion, Metrics - AWS US West - prod-us-west-0: Ingestion, AWS US West - prod-us-west-0: Ingestion, Traces - AWS US West - prod-us-west-0: Ingestion, AWS US West - prod-us-west-0: Querying, Metrics - AWS US West - prod-us-west-0: Querying
- [Vendor status page: https://stspg.io/kw7xrpjrg134](https://stspg.io/kw7xrpjrg134)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **identified** 2026-09-03 22:13 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-09-03 22:31 UTC: Cluster Metrics are healthy for the last 15 minutes
- **monitoring** 2026-09-03 22:48 UTC: Tempo recovered.
- **resolved** 2026-09-04 00:55 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/lv9wsn3ksb79 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/lv9wsn3ksb79.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/lv9wsn3ksb79 · Generated 2026-10-18T09:41:02.408Z