# Grafana Cloud: Grafana Cloud login issues for users with role of None

> Grafana Cloud status incident “Grafana Cloud login issues for users with role of None” on 2026-07-17: impact minor (vendor’s label), 19 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/l67ftf1hw18n
Last updated: 2026-07-18T13:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-17 18:22 UTC · Resolved: 2026-07-18 13:15 UTC · Duration: 19 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/l67ftf1hw18n](https://status.grafana.com/incidents/l67ftf1hw18n)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-07-18 13:15 UTC: Users with the None role authenticating via Grafana.com should be able to access their stacks again

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-07-17 18:22 UTC, resolved after 19 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/l67ftf1hw18n
- Citation: Grafana Cloud, “Grafana Cloud login issues for users with role of None” (2026-07-17 18:22 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/l67ftf1hw18n (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud login issues for users with role of None (2026-07-17)](https://rewindex.com/company/grafana-cloud/incidents/l67ftf1hw18n)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/l67ftf1hw18n · Markdown: https://rewindex.com/company/grafana-cloud/incidents/l67ftf1hw18n.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/l67ftf1hw18n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:06:21.572Z