# Grafana Cloud: Loki query range error in the parallel read path on prod-eu-west-2 (AWS Germany)

> Grafana Cloud status incident “Loki query range error in the parallel read path on prod-eu-west-2 (AWS Germany)” on 2023-10-23: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/j1mg7z0cfdfd
Last updated: 2023-10-23T08:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-23 08:00 UTC · Resolved: 2023-10-23 08:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/j1mg7z0cfdfd](https://status.grafana.com/incidents/j1mg7z0cfdfd)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-10-23 08:00 UTC: There was an issue with the parallel read path on the Loki module on the cluster prod-eu-west-2. The issue was observed from 10:00 to 10:30 UTC time. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2023-10-23 08:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/j1mg7z0cfdfd
- Citation: Grafana Cloud, “Loki query range error in the parallel read path on prod-eu-west-2 (AWS Germany)” (2023-10-23 08:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/j1mg7z0cfdfd (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Loki query range error in the parallel read path on prod-eu-west-2 (AWS Germany) (2023-10-23)](https://rewindex.com/company/grafana-cloud/incidents/j1mg7z0cfdfd)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/j1mg7z0cfdfd · Markdown: https://rewindex.com/company/grafana-cloud/incidents/j1mg7z0cfdfd.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/j1mg7z0cfdfd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:32:54.288Z