# Grafana Cloud: Incident Management unavailable in US Central

> Grafana Cloud status incident “Incident Management unavailable in US Central” on 2026-08-25: impact minor (vendor’s label), 23 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/hcmjsz6z2y4s
Last updated: 2026-08-25T11:02:59Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-25 10:39 UTC · Resolved: 2026-08-25 11:02 UTC · Duration: 23 min
- Updates: 4 · Affected components: Incident Management and Response (IRM)
- [Vendor status page: https://stspg.io/kdhyw5xk6r56](https://stspg.io/kdhyw5xk6r56)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **investigating** 2026-08-25 10:39 UTC: We are investigating an outage affecting Grafana Incident in the US Central region (prod-us-central-0). Customers are unable to create, view, or query Incidents, and requests to the Incident public API are timing out. All customers in this region are affected. Grafana OnCall is not impacted — alert ingestion, alert group creation, and notification delivery are all operating normally.
- **monitoring** 2026-08-25 10:49 UTC: A fix has been applied and Incident Management in US Central is recovering. The Incident public API is responding normally, and customers can create, view, and query Incidents again. We are continuing to monitor the recovery to confirm the service is fully stable.
- **monitoring** 2026-08-25 11:01 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-08-25 11:02 UTC: This incident has been resolved. Incident Management in US Central is operating as normal. Customers can create, view, and query Incidents, and the Incident public API is fully available. Grafana OnCall was not affected at any point during this incident.

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-08-25 10:39 UTC, resolved after 23 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/hcmjsz6z2y4s
- Citation: Grafana Cloud, “Incident Management unavailable in US Central” (2026-08-25 10:39 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/hcmjsz6z2y4s (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Incident Management unavailable in US Central (2026-08-25)](https://rewindex.com/company/grafana-cloud/incidents/hcmjsz6z2y4s)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/hcmjsz6z2y4s · Markdown: https://rewindex.com/company/grafana-cloud/incidents/hcmjsz6z2y4s.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/hcmjsz6z2y4s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:17.604Z