# Grafana Cloud: Issue on the ingest path

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-01-17 23:14 UTC · Resolved: 2020-01-18 07:25 UTC · Duration: 8.2 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/h8kj834fm0g2](https://status.grafana.com/incidents/h8kj834fm0g2)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2020-01-18 07:25 UTC: We're fixed the incident and deployed the fix out to all clusters. There might have been minor dataloss in this incident and we're reaching out to users once we've established the full extent and who might have been affected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/h8kj834fm0g2 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/h8kj834fm0g2.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/h8kj834fm0g2 · Generated 2026-10-18T12:41:30.453Z