# Grafana Cloud: Log ingestion rate limit issue in AWS Germany (logs-prod-012)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-04-07 13:00 UTC · Resolved: 2025-04-07 13:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/gghpsphf0yfm](https://status.grafana.com/incidents/gghpsphf0yfm)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-04-07 13:00 UTC: Between 2025-04-07:13:00:00UTC and 2025-04-08:14:00:00UTC some customers in AWS Germany (logs-prod-012) have had their ingestion rate limits incorrectly lowered, causing affected customers to hit rate limits writing their logs. The correct rate limits have been reinstated and we can confirm affected customers are no longer being rate limited.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/grafana-cloud/incidents/gghpsphf0yfm · Markdown: https://rewindex.com/company/grafana-cloud/incidents/gghpsphf0yfm.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/gghpsphf0yfm · Generated 2026-10-18T10:38:57.628Z