# Grafana Cloud: Instances Inaccessible in prod-us-central-0

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-05-05 05:07 UTC · Resolved: 2025-05-05 05:29 UTC · Duration: 22 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/g1sjhm8gw588](https://status.grafana.com/incidents/g1sjhm8gw588)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-05-05 05:29 UTC: Engineering has applied a fix and as of 5:30 AM UTC, customers should no longer experience an issue with accessing their instance. At this time, we are considering this issue resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/g1sjhm8gw588 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/g1sjhm8gw588.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/g1sjhm8gw588 · Generated 2026-10-18T11:49:49.197Z