# Grafana Cloud: Investigating issues with accessing some Grafana Instances in prod-eu-west-0

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-21 10:33 UTC · Resolved: 2023-08-21 11:41 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/fqlzzm2x0x7f](https://status.grafana.com/incidents/fqlzzm2x0x7f)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-08-21 11:41 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/fqlzzm2x0x7f · Markdown: https://rewindex.com/company/grafana-cloud/incidents/fqlzzm2x0x7f.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/fqlzzm2x0x7f · Generated 2026-10-18T12:31:03.408Z