# Grafana Cloud: Service Degradation due to Infrastructure provider operational issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-20 09:50 UTC · Resolved: 2025-10-20 10:53 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/dvlnzq3mz1vh](https://status.grafana.com/incidents/dvlnzq3mz1vh)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-10-20 10:53 UTC: We can confirm full recovery on our Grafana hosted services (since ~9:50 UTC), we have continued monitoring them to ensure no further impact is experienced.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/dvlnzq3mz1vh · Markdown: https://rewindex.com/company/grafana-cloud/incidents/dvlnzq3mz1vh.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/dvlnzq3mz1vh · Generated 2026-10-18T11:45:22.649Z