# Grafana Cloud: PDC Agent Connectivity Issues in prod-eu-west-3

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-12 15:44 UTC · Resolved: 2026-01-12 18:21 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/d8kk4dd1pwjk](https://status.grafana.com/incidents/d8kk4dd1pwjk)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-01-12 18:21 UTC: We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/d8kk4dd1pwjk · Markdown: https://rewindex.com/company/grafana-cloud/incidents/d8kk4dd1pwjk.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/d8kk4dd1pwjk · Generated 2026-10-18T11:32:46.693Z