# Grafana Cloud: Confluent Cloud Latency and High Error Rates

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-04 18:23 UTC · Resolved: 2024-11-05 09:29 UTC · Duration: 15 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/d5qhz7hpmsn0](https://status.grafana.com/incidents/d5qhz7hpmsn0)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-11-05 09:29 UTC: Confluent Cloud has resolved the issue with their Metrics API, which was causing gaps in our metric data. As a result, our service is now fully restored, and data flow is back to normal. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/d5qhz7hpmsn0 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/d5qhz7hpmsn0.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/d5qhz7hpmsn0 · Generated 2026-10-18T12:39:36.254Z