# Grafana Cloud: IRM outage in the region prod-gb-south-0 and prod-eu-west-0

> Grafana Cloud status incident “IRM outage in the region prod-gb-south-0 and prod-eu-west-0” on 2026-10-20: impact none (vendor’s label), 3.1 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/cwcjkcghg3g0
Last updated: 2026-10-20T10:43:07Z

- Impact (vendor’s label): none
- Status: resolved · edited after publishing
- Started: 2026-10-20 07:28 UTC · Resolved: 2026-10-20 10:33 UTC · Duration: 3.1 h
- Updates: 5 · Affected components: Alerting and SLO - GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, Alerting and SLO - GCP UK - prod-gb-south-0: Rule Evaluation, GCP UK - prod-gb-south-0: Rule Evaluation, Alerting and SLO - GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, Alerting and SLO - GCP Belgium - prod-eu-west-0: Rule Evaluation, GCP Belgium - prod-eu-west-0: Rule Evaluation, Alerting and SLO - GCP Belgium - prod-eu-west-0: Alertmanager, GCP Belgium - prod-eu-west-0: Alertmanager, Alerting and SLO - GCP UK - prod-gb-south-0: Alertmanager, GCP UK - prod-gb-south-0: Alertmanager
- [Vendor status page: https://stspg.io/nh9hp52f8qzh](https://stspg.io/nh9hp52f8qzh)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **investigating** 2026-10-20 07:28 UTC: We are currently investigating this issue.
- **investigating** 2026-10-20 07:29 UTC: We are continuing to investigate this issue.
- **investigating** 2026-10-20 07:36 UTC: Only the public API is affected for prod-eu-west-0
- **monitoring** 2026-10-20 08:04 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-20 10:33 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-20 07:43 UTC: [Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0](https://rewindex.com/change/r37d33e4ab72d55.md)
- 2026-10-20 08:13 UTC: [Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0](https://rewindex.com/change/rf2ad36a69a7e20.md)
- 2026-10-20 10:43 UTC: [Incident updated: IRM outage in the region prod-gb-south-0 and prod-eu-west-0](https://rewindex.com/change/r82fe07ac3030a9.md)

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2026-10-20 07:28 UTC, resolved after 3.1 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/cwcjkcghg3g0
- Citation: Grafana Cloud, “IRM outage in the region prod-gb-south-0 and prod-eu-west-0” (2026-10-20 07:28 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/cwcjkcghg3g0 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (2026-10-20)](https://rewindex.com/company/grafana-cloud/incidents/cwcjkcghg3g0)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/cwcjkcghg3g0 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/cwcjkcghg3g0.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/cwcjkcghg3g0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:10:54.273Z