# Grafana Cloud: Ingestion problems - Hosted Metrics US East

> Grafana Cloud status incident “Ingestion problems - Hosted Metrics US East” on 2018-03-30: impact none (vendor’s label), 24 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/bbz6sm6720q9
Last updated: 2018-03-30T18:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-03-30 17:47 UTC · Resolved: 2018-03-30 18:11 UTC · Duration: 24 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/bbz6sm6720q9](https://status.grafana.com/incidents/bbz6sm6720q9)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2018-03-30 18:11 UTC: One of four ingest nodes failed but wasn't correctly removed from service. This lead to 25% of requests to continue to be routed to the down node, resulting in a partial service disruption for sending and query metrics. After identifying the issue, engineers manually marked the node as failed and service promptly returned to normal. The total service interruption time was 14 minutes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2018-03-30 17:47 UTC, resolved after 24 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/bbz6sm6720q9
- Citation: Grafana Cloud, “Ingestion problems - Hosted Metrics US East” (2018-03-30 17:47 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/bbz6sm6720q9 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Ingestion problems - Hosted Metrics US East (2018-03-30)](https://rewindex.com/company/grafana-cloud/incidents/bbz6sm6720q9)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/bbz6sm6720q9 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/bbz6sm6720q9.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/bbz6sm6720q9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:45.296Z