# Grafana Cloud: grafana.com portal login errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-04-30 09:47 UTC · Resolved: 2021-04-30 10:19 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/9wd8hm1cn3ry](https://status.grafana.com/incidents/9wd8hm1cn3ry)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2021-04-30 10:19 UTC: The issue has been fixed and all customers should be able to log in to the customer portal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/9wd8hm1cn3ry · Markdown: https://rewindex.com/company/grafana-cloud/incidents/9wd8hm1cn3ry.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/9wd8hm1cn3ry · Generated 2026-10-18T12:40:29.933Z