# Grafana Cloud: Intermittent ingestion and query issues due to underlying infrastructure stability

> Grafana Cloud status incident “Intermittent ingestion and query issues due to underlying infrastructure stability” on 2020-08-11: impact minor (vendor’s label), 7.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/8vltjjlyf9jl
Last updated: 2020-08-11T20:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-11 13:47 UTC · Resolved: 2020-08-11 20:45 UTC · Duration: 7.0 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/8vltjjlyf9jl](https://status.grafana.com/incidents/8vltjjlyf9jl)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2020-08-11 20:45 UTC: The unplanned node restarts have stopped and everything has been stable for 2 hours, as such we are marking this incident resolved and will continue working with our hosting provider to understand the root cause.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2020-08-11 13:47 UTC, resolved after 7.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/8vltjjlyf9jl
- Citation: Grafana Cloud, “Intermittent ingestion and query issues due to underlying infrastructure stability” (2020-08-11 13:47 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/8vltjjlyf9jl (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Intermittent ingestion and query issues due to underlying infrastructure stability (2020-08-11)](https://rewindex.com/company/grafana-cloud/incidents/8vltjjlyf9jl)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/8vltjjlyf9jl · Markdown: https://rewindex.com/company/grafana-cloud/incidents/8vltjjlyf9jl.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/8vltjjlyf9jl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:05:19.441Z