# Grafana Cloud: Some Instances Failing to Initialize

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-31 17:03 UTC · Resolved: 2023-08-31 18:22 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/8sr49ffyk0q2](https://status.grafana.com/incidents/8sr49ffyk0q2)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-08-31 18:22 UTC: Engineering has applied remediation steps and as of 18:00 UTC, all affected instances should now initialize and load as expected. Considering this incident resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/8sr49ffyk0q2 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/8sr49ffyk0q2.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/8sr49ffyk0q2 · Generated 2026-10-18T12:20:57.985Z