# Grafana Cloud: Synthetic monitoring - Stockholm probe - elevated latency and error rates

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-02-14 04:30 UTC · Resolved: 2025-02-14 04:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/83trsz42zwxt](https://status.grafana.com/incidents/83trsz42zwxt)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Part of an outage event

- [AWS outage, Feb 13, 2025: 11 vendors, 11 incidents](https://rewindex.com/events/2025-02-13-aws)
- This incident blames AWS as the cause. (hop 1, posted +5 h 57 min vs the first vendor naming AWS)
- Evidence: “…and error rates in our Stockholm probe. This was related to a network connectivity within AWS in the EU-NORTH-1 region. The issue is resolved and the probe is operating normally. See the AWS service h…”

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 1 blamed AWS<br/>Courier, Teleport"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>5 vendors, 4 blamed AWS<br/>Coralogix, SingleStore, Aptible, Snowflake +1"]:::blames
  root --> h4
  later["Later<br/>1 vendor, 1 blamed AWS<br/>Grafana Cloud"]:::blames
  root --> later
  me["Grafana Cloud (this incident)<br/>posted +5 h 57 min"]:::me
  later --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2025-02-14 04:30 UTC: From February 13th 23:30 UTC to February 14th 00:30 UTC, we saw higher latency and error rates in our Stockholm probe. This was related to a network connectivity within AWS in the EU-NORTH-1 region. The issue is resolved and the probe is operating normally. See the AWS service health page for more information.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/83trsz42zwxt · Markdown: https://rewindex.com/company/grafana-cloud/incidents/83trsz42zwxt.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/83trsz42zwxt · Generated 2026-10-20T01:31:56.505Z