# Grafana Cloud: Tempo - Metrics Generator Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-31 14:31 UTC · Resolved: 2025-10-31 15:04 UTC · Duration: 33 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/7rfb1w8n2t9k](https://status.grafana.com/incidents/7rfb1w8n2t9k)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-10-31 15:04 UTC: The issue affecting Tempo (prod-us-east-0 & prod-us-west-0) and Loki (prod-us-central-5) has been fully resolved. Metrics generation is now operating normally across all regions, and we continue to monitor for stability.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/7rfb1w8n2t9k · Markdown: https://rewindex.com/company/grafana-cloud/incidents/7rfb1w8n2t9k.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/7rfb1w8n2t9k · Generated 2026-10-18T12:37:06.668Z