# Grafana Cloud: Service Degradation on loki-prod-012

> Grafana Cloud status incident “Service Degradation on loki-prod-012” on 2023-08-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/7npf0fmpqss1
Last updated: 2023-08-09T22:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-09 22:00 UTC · Resolved: 2023-08-09 22:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/7npf0fmpqss1](https://status.grafana.com/incidents/7npf0fmpqss1)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-08-09 22:00 UTC: We experienced a query path degradation on loki-prod-012 from 11:05 to 11:20 (UTC). The impact was widespread, affecting all tenants within this cell. Users may have experienced slow or unresponsive queries during this period. We apologize for any inconvenience this may have caused and thank you for your patience. This is now resolved and our engineering team is working on the RCA.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2023-08-09 22:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/7npf0fmpqss1
- Citation: Grafana Cloud, “Service Degradation on loki-prod-012” (2023-08-09 22:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/7npf0fmpqss1 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Service Degradation on loki-prod-012 (2023-08-09)](https://rewindex.com/company/grafana-cloud/incidents/7npf0fmpqss1)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/7npf0fmpqss1 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/7npf0fmpqss1.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/7npf0fmpqss1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:10.822Z