# Grafana Cloud: Tempo failing to read and write to cluster

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-08-05 22:35 UTC · Resolved: 2021-08-05 22:49 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/77qth2bbqb7w](https://status.grafana.com/incidents/77qth2bbqb7w)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2021-08-05 22:49 UTC: Upon further investigation, this issue had been mislabeled as production. There is no degradation to our production environments.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/77qth2bbqb7w · Markdown: https://rewindex.com/company/grafana-cloud/incidents/77qth2bbqb7w.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/77qth2bbqb7w · Generated 2026-10-18T10:32:04.031Z