# Grafana Cloud: Grafana Cloud non-billing usage metrics gaps in select regions

> Grafana Cloud status incident “Grafana Cloud non-billing usage metrics gaps in select regions” on 2026-07-29: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/6mdfbztbzctw
Last updated: 2026-07-29T18:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-29 18:49 UTC · Resolved: 2026-07-29 18:49 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/6mdfbztbzctw](https://status.grafana.com/incidents/6mdfbztbzctw)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-07-29 18:49 UTC: Impact period: April 1 – July 29, 2026 Summary: During this period, some customers in a subset of regions may have experienced gaps in select ruler/recording rule metrics within their Grafana Cloud instances. Not all customers or environments in the listed regions were affected. Affected regions: A subset of environments across the following regions may have been impacted: ap-south-1 au-southeast-1 ca-east-0 eu-central-0 eu-west-2 eu-west-7 us-west-0 Affected values: grafanacloud\_instance\_queries\_per\_second grafanacloud\_instance\_rule\_config\_last\_reload\_successful grafanacloud\_instance\_rule\_evaluations\_total:rate5m grafanacloud\_instance\_rule\_evaluation\_failures\_total:rate5m grafanacloud\_instance\_rule\_group\_interval\_seconds grafanacloud\_instance\_rule\_group\_last\_duration\_seconds grafanacloud\_instance\_rule\_group\_iterations\_total:rate5m grafanacloud\_instance\_rule\_group\_iterations\_missed\_total:rate5m grafanacloud\_instance\_rule\_group\_last\_evaluation\_timestamp\_seconds grafanacloud\_instance\_rule\_group\_rules grafanacloud\_instance\_ruler\_queries\_failed\_total:rate5m grafanacloud\_instance\_ruler\_queries\_zero\_fetched\_series\_total:rate5m grafanacloud\_instance\_ruler\_notifications\_sent\_total:rate5m grafanacloud\_instance\_ruler\_notifications\_errors\_total:rate5m grafanacloud\_instance\_ruler\_notifications\_queue\_capacity grafanacloud\_instance\_ruler\_notifications\_queue\_length grafanacloud\_instance\_ruler\_notifications\_latency\_seconds:99quantile grafanacloud\_instance\_ruler\_notifications\_latency\_seconds:50quantile Current status: This issue has been resolved. No further action is required from customers. If you continue to notice gaps in the metrics described above, please reach out to support and reference this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-07-29 18:49 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/6mdfbztbzctw
- Citation: Grafana Cloud, “Grafana Cloud non-billing usage metrics gaps in select regions” (2026-07-29 18:49 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/6mdfbztbzctw (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud non-billing usage metrics gaps in select regions (2026-07-29)](https://rewindex.com/company/grafana-cloud/incidents/6mdfbztbzctw)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/6mdfbztbzctw · Markdown: https://rewindex.com/company/grafana-cloud/incidents/6mdfbztbzctw.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/6mdfbztbzctw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:22:06.400Z