# Grafana Cloud: Grafana Cloud: prod-us-central-3 and prod-us-central-4 Clusters Unreachable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-05-02 12:07 UTC · Resolved: 2024-05-02 12:55 UTC · Duration: 48 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/50h6v5l6dj5h](https://status.grafana.com/incidents/50h6v5l6dj5h)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-05-02 12:55 UTC: We have experienced continued success and no further reports of issues accessing instances hosted on the prod-us-central-3 or the prod-us-central-4 clusters. Considering this incident resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/50h6v5l6dj5h · Markdown: https://rewindex.com/company/grafana-cloud/incidents/50h6v5l6dj5h.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/50h6v5l6dj5h · Generated 2026-10-18T10:00:23.843Z