# Grafana Cloud: Investigating reports of sporadic connection issues to Grafana Cloud

> Grafana Cloud status incident “Investigating reports of sporadic connection issues to Grafana Cloud” on 2023-10-11: impact minor (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/47h1m3ww230f
Last updated: 2023-10-11T12:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-11 09:25 UTC · Resolved: 2023-10-11 12:58 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/47h1m3ww230f](https://status.grafana.com/incidents/47h1m3ww230f)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-10-11 12:58 UTC: As of 12:15 UTC, Engineering successfully applied a mitigation to improve the connection issues to Grafana Cloud. Since then, we have observed a continue period of healthy connection behavior and a sharp decrease in latency for Grafana Cloud instances in the prod-eu-west-0 and prod-us-central-0 regions. Considering this incident resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2023-10-11 09:25 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/47h1m3ww230f
- Citation: Grafana Cloud, “Investigating reports of sporadic connection issues to Grafana Cloud” (2023-10-11 09:25 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/47h1m3ww230f (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Investigating reports of sporadic connection issues to Grafana Cloud (2023-10-11)](https://rewindex.com/company/grafana-cloud/incidents/47h1m3ww230f)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/47h1m3ww230f · Markdown: https://rewindex.com/company/grafana-cloud/incidents/47h1m3ww230f.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/47h1m3ww230f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:42:11.663Z