# Grafana Cloud: Synthetic monitoring DNS failures, Frankfurt probe location

> Grafana Cloud status incident “Synthetic monitoring DNS failures, Frankfurt probe location” on 2024-09-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/463f3h1bj0hy
Last updated: 2024-09-09T14:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-09 14:00 UTC · Resolved: 2024-09-09 14:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/463f3h1bj0hy](https://status.grafana.com/incidents/463f3h1bj0hy)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-09-09 14:00 UTC: From 13:49 - 13:54 UTC a deployment to the Frankfurt probe location caused DNS resolution timeouts affecting DNS, HTTP, MultiHTTP, and Scripted checks with failure rates of 20-50% during this time. After a rollback by 13:54 synthetics tests returned to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2024-09-09 14:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/463f3h1bj0hy
- Citation: Grafana Cloud, “Synthetic monitoring DNS failures, Frankfurt probe location” (2024-09-09 14:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/463f3h1bj0hy (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Synthetic monitoring DNS failures, Frankfurt probe location (2024-09-09)](https://rewindex.com/company/grafana-cloud/incidents/463f3h1bj0hy)`


---
Canonical: https://rewindex.com/company/grafana-cloud/incidents/463f3h1bj0hy · Markdown: https://rewindex.com/company/grafana-cloud/incidents/463f3h1bj0hy.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/463f3h1bj0hy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:45:18.527Z