# Grafana Cloud: Some Users Unable to Connect New Datasources with PDC

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-22 22:12 UTC · Resolved: 2025-07-23 15:11 UTC · Duration: 17 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/45zh83dfwft6](https://status.grafana.com/incidents/45zh83dfwft6)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-07-23 15:11 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/45zh83dfwft6 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/45zh83dfwft6.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/45zh83dfwft6 · Generated 2026-10-18T11:29:11.649Z