# Grafana Cloud: EU Routing to US Central Region - Third Party Provider Issues

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-06-22 17:17 UTC · Resolved: 2023-06-22 20:35 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/458dl54ll2b8](https://status.grafana.com/incidents/458dl54ll2b8)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-06-22 20:35 UTC: We have observed and received reports of restored functionality for Grafana for users routing from the EU region to the us-central-0 cluster. We will continue to work with the third-party provider to identify the root case. At this time, we are considering this issue resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/458dl54ll2b8 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/458dl54ll2b8.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/458dl54ll2b8 · Generated 2026-10-18T11:27:54.838Z