# Grafana Cloud: Investigating issue with some instances becoming unreachable with "Grafana has failed to load its application files"

> Grafana Cloud status incident “Investigating issue with some instances becoming unreachable with "Grafana has failed to load its application files"” on 2023-10-16: impact minor (vendor’s label), 13 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/3mcr84sd12vf
Last updated: 2023-10-16T09:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-16 09:46 UTC · Resolved: 2023-10-16 09:59 UTC · Duration: 13 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/3mcr84sd12vf](https://status.grafana.com/incidents/3mcr84sd12vf)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-10-16 09:59 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2023-10-16 09:46 UTC, resolved after 13 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/3mcr84sd12vf
- Citation: Grafana Cloud, “Investigating issue with some instances becoming unreachable with "Grafana has failed to load its application files"” (2023-10-16 09:46 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/3mcr84sd12vf (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Investigating issue with some instances becoming unreachable with "Grafana has failed to load its application files" (2023-10-16)](https://rewindex.com/company/grafana-cloud/incidents/3mcr84sd12vf)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/3mcr84sd12vf · Markdown: https://rewindex.com/company/grafana-cloud/incidents/3mcr84sd12vf.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/3mcr84sd12vf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:55:18.355Z