# Grafana Cloud: Authentication API Database Down in prod-eu-west-2 and prod-eu-west-4

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-20 15:00 UTC · Resolved: 2026-03-20 15:41 UTC · Duration: 41 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/3m684fqxfxkl](https://status.grafana.com/incidents/3m684fqxfxkl)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-03-20 15:41 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/3m684fqxfxkl · Markdown: https://rewindex.com/company/grafana-cloud/incidents/3m684fqxfxkl.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/3m684fqxfxkl · Generated 2026-10-18T10:33:51.079Z