# Grafana Cloud: Grafana Alerting for customers on hg-free is not working.

> Grafana Cloud status incident “Grafana Alerting for customers on hg-free is not working.” on 2021-04-21: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/31wkl0w65k5j
Last updated: 2021-04-21T10:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-04-21 09:34 UTC · Resolved: 2021-04-21 10:56 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/31wkl0w65k5j](https://status.grafana.com/incidents/31wkl0w65k5j)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2021-04-21 10:56 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2021-04-21 09:34 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/31wkl0w65k5j
- Citation: Grafana Cloud, “Grafana Alerting for customers on hg-free is not working.” (2021-04-21 09:34 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/31wkl0w65k5j (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Alerting for customers on hg-free is not working. (2021-04-21)](https://rewindex.com/company/grafana-cloud/incidents/31wkl0w65k5j)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/31wkl0w65k5j · Markdown: https://rewindex.com/company/grafana-cloud/incidents/31wkl0w65k5j.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/31wkl0w65k5j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:27:32.072Z