# Grafana Cloud: Experiencing issues with instances in prod-eu-west cluster

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-02-20 14:33 UTC · Resolved: 2023-02-20 16:48 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/2pgq6fsrjsn8](https://status.grafana.com/incidents/2pgq6fsrjsn8)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-02-20 16:48 UTC: As of 16:18 UTC, we have observed a return to nominal performance and instances on the eu-west-0 cluster now initialize as expected. As of this time, we are considering this incident resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/grafana-cloud/incidents/2pgq6fsrjsn8 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/2pgq6fsrjsn8.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/2pgq6fsrjsn8 · Generated 2026-10-18T11:34:40.350Z