# Grafana Cloud: Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-10-03 13:53 UTC · Resolved: 2026-10-03 19:43 UTC · Duration: 5.8 h
- Updates: 4
- [Vendor status page: https://stspg.io/hwjx5xthjp51](https://stspg.io/hwjx5xthjp51)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **investigating** 2026-10-03 13:53 UTC: Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces.  Services have recovered and the underlying issue is being investigated and actively monitored.
- **monitoring** 2026-10-03 13:54 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-10-03 15:07 UTC: The issue is currently resolved but we are continuing to investigate and monitor things at this time.
- **resolved** 2026-10-03 19:43 UTC: We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis.  The service has recovered and is operating normally.


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/1hsrzg6rs2bb · Markdown: https://rewindex.com/company/grafana-cloud/incidents/1hsrzg6rs2bb.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/1hsrzg6rs2bb · Generated 2026-10-18T12:41:09.318Z