# Grafana Cloud change history Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=&page=N`. Company profile: [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) ## Changes by kind | Kind | Changes | Notable | Latest (UTC) | | --- | --- | --- | --- | | Major incident | 10 | 10 | 2026-10-15 16:10 UTC | ## Timeline | When (UTC) | Kind | Change | Label | Summary | | --- | --- | --- | --- | --- | | 2026-10-15 16:10 UTC | Major incident | [Major incident: Tempo Write Failures in prod-us-central-0](https://rewindex.com/change/ifa6a8c100a26d8.md) | outage | Grafana Cloud reported a major incident causing intermittent Tempo write failures in GCP US Central - prod-us-central-0 ingestion due to Google Cloud Storage internal errors, affecting trace ingestion. It started at 2026-10-15 16:10 UTC and was resolved at 2026-10-15 21:53 UTC; the recorded duration was 5 h 42 min. | | 2026-10-12 09:45 UTC | Major incident | [Major incident: Elevated Errors Ingesting Metrics in AWS US East (VA)](https://rewindex.com/change/i422efd3863a942.md) | degradation | Grafana Cloud reported a major metrics-ingestion incident in AWS US East (VA) - prod-us-east-3, causing failed or delayed writes and potentially affecting Frontend Observability and Synthetic Monitoring data. It started 2026-10-12 09:45 UTC and resolved 2026-10-12 16:42 UTC (6 h 56 min); Grafana isolated suspected contributing infrastructure and reported normal service restored. | | 2026-09-28 17:32 UTC | Major incident | [Critical incident: Grafana Access Issues](https://rewindex.com/change/i06448b029ecbe4.md) | outage | Grafana Cloud reported a critical platform access outage affecting AWS US East - prod-us-east-3 and Grafana - AWS US East - prod-us-east-3 from 2026-09-28 17:32 UTC to 2026-09-28 19:21 UTC, lasting 1 h 49 min. Grafana identified the issue and applied a mitigation before resolving it; no cause was stated. | | 2026-09-22 14:57 UTC | Major incident | [Major incident: IRM Access Issues for a Small Group of Users](https://rewindex.com/change/i86cab2aa6f7ff1.md) | outage | Grafana Cloud reported a major IRM incident starting 2026-09-22 14:57 UTC, causing access issues and undelivered pages for a small group of users; most users were unaffected. A fix was rolled out progressively, and the incident was marked resolved at 2026-09-23 11:07 UTC after 20 h 10 min. | | 2026-09-04 17:03 UTC | Major incident | [Major incident: Degradation of Hosted Grafana in US Central Region](https://rewindex.com/change/i07dc97661408b3.md) | outage | Hosted Grafana in GCP US Central experienced a major outage: some stacks were unavailable or failed to load because reduced compute capacity in a cloud provider availability zone prevented startup. Other regions were unaffected. The incident ran from 2026-09-04 17:03 UTC to 2026-09-04 20:42 UTC (3 h 39 min), when the region was fully operational. | | 2026-09-03 09:32 UTC | Major incident | [Major incident: High Latency in prod-ap-south-1](https://rewindex.com/change/i8be306aeedb714.md) | degradation | Grafana Cloud reported a major incident in AWS India - prod-ap-south-1, with increased latency and ingestion issues affecting deployments. It started at 2026-09-03 09:32 UTC and was resolved at 2026-09-03 12:49 UTC, lasting 3 h 17 min. A fix was applied, with recovery reported at 09-03 11:37 UTC. | | 2026-08-28 17:12 UTC | Major incident | [Major incident: Partial Logs Write Outage](https://rewindex.com/change/i78bce405bdbb69.md) | outage | Grafana Cloud reported a major partial Logs write outage in AWS US East - prod-us-east-3, also affecting Frontend Observability in that region. It started at 2026-08-28 17:12 UTC and was resolved at 2026-08-28 18:42 UTC, lasting 1 h 29 min. Grafana reported deploying a fix and stabilizing service. | | 2026-08-18 22:53 UTC | Major incident | [Critical incident: Cloud Logs read path outage on eu-west-2](https://rewindex.com/change/i3d6fcef7c82375.md) | outage | Grafana Cloud reported a critical Cloud Logs read outage in eu-west-2 on loki-prod-012, affecting Explore, dashboards and alert evaluation querying Logs. The recorded start was 2026-08-18 22:53 UTC and resolution 2026-08-18 22:00 UTC, while the vendor described impact between approximately 22h15 and 22h23 UTC; duration is unknown. | | 2026-08-13 15:25 UTC | Major incident | [Critical incident: K6 Test Outage](https://rewindex.com/change/id74fd89afaa2b5.md) | outage | Grafana Cloud reported a critical K6 Test Outage starting 2026-08-13 15:25 UTC, lasting 1 h 22 min and resolved at 2026-08-13 16:47 UTC. Telemetry push APIs went down at 15:06 UTC, causing tests to lose metrics, logs, traces and browser screenshots; Grafana reported mitigation but did not state a root cause. | | 2026-08-04 19:11 UTC | Major incident | [Critical incident: Some Grafana Instances Unavailable](https://rewindex.com/change/idafc3c10df7faa.md) | outage | Some Grafana instances in GCP US Central (prod-us-central-0, prod-us-central-3, prod-us-central-4) were unavailable during a critical incident from 2026-08-04 19:11 UTC to 2026-08-05 01:32 UTC (6 h 20 min). Grafana reported cloud-provider compute capacity exhaustion, moved affected workloads to alternative capacity, and rolled out a change to restore service. | --- Canonical: https://rewindex.com/company/grafana-cloud/changes · Markdown: https://rewindex.com/company/grafana-cloud/changes.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/changes · Generated 2026-10-18T00:38:01.765Z