# Grafana Cloud in October 2025: incidents, uptime and changes

> Grafana Cloud in October 2025: 26 incidents on its status page (13 major or critical), 94.12% free of major or critical incidents (vendor-reported), 1 CVE. From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2025/10
Last updated: 2026-10-08T13:10:00Z

- Incidents posted: 26 (major/critical: 13) · Maintenance: 2
- By vendor impact label: critical 1, major 12, minor 9, none 4
- Uptime (vendor-reported): 94.12% free of major/critical incidents, 91.29% free of any incident; outage time 43 h 43 min, incident time 2.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 1
- Previous month: [September 2025](https://rewindex.com/company/grafana-cloud/2025/09.md) · Next: [November 2025](https://rewindex.com/company/grafana-cloud/2025/11.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Authentication errors in Grafana Cloud](https://rewindex.com/company/grafana-cloud/incidents/82b7fqv2pgk2.md) | critical | 2025-10-08 15:18 UTC | 2025-10-08 17:01 UTC | 1.7 h | resolved |
| [Ingestion issues in prod-eu-west-3 region](https://rewindex.com/company/grafana-cloud/incidents/gtknyll0wf09.md) | major | 2025-10-02 10:31 UTC | 2025-10-02 16:09 UTC | 5.6 h | resolved |
| [Test Run Thresholds not Being Calculated](https://rewindex.com/company/grafana-cloud/incidents/1zgvx43wyj2t.md) | major | 2025-10-07 16:20 UTC | 2025-10-07 17:14 UTC | 54 min | resolved |
| [Machine learning unavailable for the prod-us-west-0 region](https://rewindex.com/company/grafana-cloud/incidents/nyrdr03164td.md) | major | 2025-10-09 19:35 UTC | 2025-10-10 13:33 UTC | 18 h | resolved |
| [Synthetic Probe Connectivity Issues](https://rewindex.com/company/grafana-cloud/incidents/tt065ncctwdl.md) | major | 2025-10-13 21:48 UTC | 2025-10-13 23:35 UTC | 1.8 h | resolved |
| [Service Degradation due to Infrastructure provider operational issue](https://rewindex.com/company/grafana-cloud/incidents/dvlnzq3mz1vh.md) | major | 2025-10-20 09:50 UTC | 2025-10-20 10:53 UTC | 1.1 h | resolved |
| [Grafana K6: Some Test Runs May Not Start Due to AWS Outage](https://rewindex.com/company/grafana-cloud/incidents/cw4jxpmxwtf2.md) | major | 2025-10-20 15:36 UTC | 2025-10-20 20:28 UTC | 4.9 h | resolved |
| [Errors in Prod-Us-Central-0](https://rewindex.com/company/grafana-cloud/incidents/0qrghf2jhjs7.md) | major | 2025-10-21 15:32 UTC | 2025-10-21 16:42 UTC | 1.2 h | resolved |
| [Private Datasource Connect API connectivity issues](https://rewindex.com/company/grafana-cloud/incidents/5fd3hkvf7f60.md) | major | 2025-10-22 11:24 UTC | 2025-10-22 12:48 UTC | 1.4 h | resolved |
| [Errors on grafana.com/orgs/ pages](https://rewindex.com/company/grafana-cloud/incidents/mw6vcpt6my5p.md) | major | 2025-10-23 20:59 UTC | 2025-10-23 22:36 UTC | 1.6 h | resolved |
| [Private Datasource Connect queries are failing](https://rewindex.com/company/grafana-cloud/incidents/6rtzx3522xnk.md) | major | 2025-10-24 13:10 UTC | 2025-10-24 17:15 UTC | 4.1 h | resolved |
| [Metrics read and write issue affecting prod-ap-southeast-1](https://rewindex.com/company/grafana-cloud/incidents/yyl3xdvnb9k5.md) | major | 2025-10-25 05:57 UTC | 2025-10-25 06:56 UTC | 59 min | resolved |
| [Tempo - Metrics Generator Outage](https://rewindex.com/company/grafana-cloud/incidents/7rfb1w8n2t9k.md) | major | 2025-10-31 14:31 UTC | 2025-10-31 15:04 UTC | 33 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dashboard and Folder Errors](https://rewindex.com/company/grafana-cloud/incidents/z3snlxl9y42y.md) | minor | 2025-10-01 10:30 UTC | 2025-10-01 10:30 UTC | 0 min | resolved |
| [Degraded performance of Muting Timings in Alerting across several regions](https://rewindex.com/company/grafana-cloud/incidents/xdlssywrdn7n.md) | none | 2025-10-01 14:56 UTC | 2025-10-02 08:39 UTC | 18 h | resolved |
| [Ingestion issues in prod-eu-west-3 region](https://rewindex.com/company/grafana-cloud/incidents/gtknyll0wf09.md) | major | 2025-10-02 10:31 UTC | 2025-10-02 16:09 UTC | 5.6 h | resolved |
| [Some elevated error rates on the prometheus-blocks-prod-us-central1, influx-blocks-prod-us-central1 and graphite-blocks-prod-us-central1 clusters.](https://rewindex.com/company/grafana-cloud/incidents/8fsjclrbw7b5.md) | minor | 2025-10-05 08:03 UTC | 2025-10-05 13:37 UTC | 5.6 h | resolved |
| [Test Run Thresholds not Being Calculated](https://rewindex.com/company/grafana-cloud/incidents/1zgvx43wyj2t.md) | major | 2025-10-07 16:20 UTC | 2025-10-07 17:14 UTC | 54 min | resolved |
| [Authentication errors in Grafana Cloud](https://rewindex.com/company/grafana-cloud/incidents/82b7fqv2pgk2.md) | critical | 2025-10-08 15:18 UTC | 2025-10-08 17:01 UTC | 1.7 h | resolved |
| [AWS Firehose Logs Down in Prod-Us-West-0](https://rewindex.com/company/grafana-cloud/incidents/29hfh5n3n1cf.md) | minor | 2025-10-08 18:21 UTC | 2025-10-08 19:02 UTC | 41 min | resolved |
| [Machine learning unavailable for the prod-us-west-0 region](https://rewindex.com/company/grafana-cloud/incidents/nyrdr03164td.md) | major | 2025-10-09 19:35 UTC | 2025-10-10 13:33 UTC | 18 h | resolved |
| [Loki degraded writes in SouthEast region](https://rewindex.com/company/grafana-cloud/incidents/83c6fz4phfkl.md) | minor | 2025-10-13 11:38 UTC | 2025-10-13 14:21 UTC | 2.7 h | resolved |
| [Synthetic Probe Connectivity Issues](https://rewindex.com/company/grafana-cloud/incidents/tt065ncctwdl.md) | major | 2025-10-13 21:48 UTC | 2025-10-13 23:35 UTC | 1.8 h | resolved |
| [New users registered in Synthetic Monitoring from October 15th are no able to create checks](https://rewindex.com/company/grafana-cloud/incidents/mc8p1k460jcn.md) | none | 2025-10-15 07:22 UTC | 2025-10-15 10:12 UTC | 2.8 h | resolved |
| [Service Degradation due to Infrastructure provider operational issue](https://rewindex.com/company/grafana-cloud/incidents/dvlnzq3mz1vh.md) | major | 2025-10-20 09:50 UTC | 2025-10-20 10:53 UTC | 1.1 h | resolved |
| [Span Metrics Outage](https://rewindex.com/company/grafana-cloud/incidents/mxhzxyygn7kw.md) | none | 2025-10-20 14:00 UTC | 2025-10-20 14:00 UTC | 0 min | resolved |
| [Grafana K6: Some Test Runs May Not Start Due to AWS Outage](https://rewindex.com/company/grafana-cloud/incidents/cw4jxpmxwtf2.md) | major | 2025-10-20 15:36 UTC | 2025-10-20 20:28 UTC | 4.9 h | resolved |
| [Some Synthetic Checks Down Due to AWS Outage (North Virgina Probe)](https://rewindex.com/company/grafana-cloud/incidents/gwpsc168cd9t.md) | minor | 2025-10-20 16:08 UTC | 2025-10-20 20:23 UTC | 4.3 h | resolved |
| [Degraded Loki Query Performance](https://rewindex.com/company/grafana-cloud/incidents/0mz3hm517r4v.md) | minor | 2025-10-20 21:47 UTC | 2025-10-20 22:12 UTC | 25 min | resolved |
| [Errors in Prod-Us-Central-0](https://rewindex.com/company/grafana-cloud/incidents/0qrghf2jhjs7.md) | major | 2025-10-21 15:32 UTC | 2025-10-21 16:42 UTC | 1.2 h | resolved |
| [Private Datasource Connect API connectivity issues](https://rewindex.com/company/grafana-cloud/incidents/5fd3hkvf7f60.md) | major | 2025-10-22 11:24 UTC | 2025-10-22 12:48 UTC | 1.4 h | resolved |
| [Errors on grafana.com/orgs/ pages](https://rewindex.com/company/grafana-cloud/incidents/mw6vcpt6my5p.md) | major | 2025-10-23 20:59 UTC | 2025-10-23 22:36 UTC | 1.6 h | resolved |
| [Private Datasource Connect queries are failing](https://rewindex.com/company/grafana-cloud/incidents/6rtzx3522xnk.md) | major | 2025-10-24 13:10 UTC | 2025-10-24 17:15 UTC | 4.1 h | resolved |
| [Metrics read and write issue affecting prod-ap-southeast-1](https://rewindex.com/company/grafana-cloud/incidents/yyl3xdvnb9k5.md) | major | 2025-10-25 05:57 UTC | 2025-10-25 06:56 UTC | 59 min | resolved |
| [Some Metric Series May Be Incorrectly Processed](https://rewindex.com/company/grafana-cloud/incidents/2zxkv8mjsld6.md) | minor | 2025-10-29 16:25 UTC | 2025-10-29 20:13 UTC | 3.8 h | resolved |
| [Grafana Cloud Hosted Logs increased write latency in eu-west-3 region.](https://rewindex.com/company/grafana-cloud/incidents/k8z0zzkpxrjw.md) | minor | 2025-10-30 09:30 UTC | 2025-10-30 13:36 UTC | 4.1 h | resolved |
| [Grafana Cloud Loki Parallel Read path Issue in prod-ap-southeast-1](https://rewindex.com/company/grafana-cloud/incidents/1h2203b2ddh1.md) | minor | 2025-10-31 10:05 UTC | 2025-10-31 13:49 UTC | 3.7 h | resolved |
| [Tempo - Metrics Generator Outage](https://rewindex.com/company/grafana-cloud/incidents/7rfb1w8n2t9k.md) | major | 2025-10-31 14:31 UTC | 2025-10-31 15:04 UTC | 33 min | resolved |
| [Temporary Trace Ingestion Errors](https://rewindex.com/company/grafana-cloud/incidents/ksgpvhp8qln7.md) | none | 2025-10-31 15:30 UTC | 2025-10-31 15:30 UTC | 0 min | resolved |

## CVEs published

- [CVE-2025-11539](https://rewindex.com/cve/CVE-2025-11539.md) Arbitrary Code Execution in Grafana Image Renderer Plugin (CVSS 9.9), published 2025-10-09

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Authentication API Database Upgrade](https://rewindex.com/company/grafana-cloud/incidents/195129jkfmpp.md) | maintenance | 2025-10-16 10:00 UTC | 2025-10-16 10:54 UTC | 54 min | resolved |
| [\[Scheduled\] Synthetic monitoring impact for tenants in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/0bny3609k0mp.md) | maintenance | 2025-10-16 10:01 UTC | 2025-10-16 11:00 UTC | 59 min | resolved |

## Cite this

Grafana Cloud posted 26 status incidents in October 2025 (13 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2025/10
- Citation: Grafana Cloud, “Grafana Cloud in October 2025” (2025-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2025/10 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in October 2025 (2025-10-01)](https://rewindex.com/company/grafana-cloud/2025/10)`


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Canonical: https://rewindex.com/company/grafana-cloud/2025/10 · Markdown: https://rewindex.com/company/grafana-cloud/2025/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:49.262Z