# Grafana Cloud in September 2025: incidents, uptime and changes

> Grafana Cloud in September 2025: 15 incidents on its status page (8 major or critical), 97.44% free of major or critical incidents (vendor-reported), 1 CVE. From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2025/09
Last updated: 2026-06-17T08:28:39Z

- Incidents posted: 15 (major/critical: 8) · Maintenance: 2
- By vendor impact label: critical 2, major 6, minor 4, none 3
- Uptime (vendor-reported): 97.44% free of major/critical incidents, 92.51% free of any incident; outage time 18 h 23 min, incident time 2.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 1
- Previous month: [August 2025](https://rewindex.com/company/grafana-cloud/2025/08.md) · Next: [October 2025](https://rewindex.com/company/grafana-cloud/2025/10.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Test runs in Grafana Cloud k6 are missing metrics/time-series](https://rewindex.com/company/grafana-cloud/incidents/9bw983b9pjhg.md) | critical | 2025-09-02 12:06 UTC | 2025-09-02 13:53 UTC | 1.8 h | resolved |
| [hgapi down in prod-us-west-0](https://rewindex.com/company/grafana-cloud/incidents/gsdhytcz9h88.md) | critical | 2025-09-15 17:55 UTC | 2025-09-15 18:17 UTC | 22 min | resolved |
| [Hosted Grafana - Connection Errors and Slow Load Times](https://rewindex.com/company/grafana-cloud/incidents/rrv3b56s53rf.md) | major | 2025-09-10 21:47 UTC | 2025-09-10 22:13 UTC | 26 min | resolved |
| [Access to Unified-Storage Database in Us-Central-2 Broken.](https://rewindex.com/company/grafana-cloud/incidents/btyt0p64f29y.md) | major | 2025-09-15 14:32 UTC | 2025-09-15 16:27 UTC | 1.9 h | resolved |
| [Synthetic monitoring API outage - us-central2](https://rewindex.com/company/grafana-cloud/incidents/qbglzrtpdlsn.md) | major | 2025-09-16 20:59 UTC | 2025-09-16 21:16 UTC | 17 min | resolved |
| [Failures to ingest otel metrics .net apps](https://rewindex.com/company/grafana-cloud/incidents/rm2gcrvfm3m2.md) | major | 2025-09-18 13:01 UTC | 2025-09-18 18:51 UTC | 5.8 h | resolved |
| [Hosted Grafana - Grafana instances crashlooping](https://rewindex.com/company/grafana-cloud/incidents/0t4yz9bys3qz.md) | major | 2025-09-24 10:29 UTC | 2025-09-24 13:20 UTC | 2.9 h | resolved |
| [Cortex read/write partial outage](https://rewindex.com/company/grafana-cloud/incidents/mvzdd5s0y6ss.md) | major | 2025-09-26 09:34 UTC | 2025-09-26 14:29 UTC | 4.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Cloud Integrations empty dashboard panels](https://rewindex.com/company/grafana-cloud/incidents/czg33dd6h67f.md) | none | 2025-09-01 11:26 UTC | 2025-09-03 18:51 UTC | 2 d | resolved |
| [Test runs in Grafana Cloud k6 are missing metrics/time-series](https://rewindex.com/company/grafana-cloud/incidents/9bw983b9pjhg.md) | critical | 2025-09-02 12:06 UTC | 2025-09-02 13:53 UTC | 1.8 h | resolved |
| [k6 test run performance degradation that may affect some users](https://rewindex.com/company/grafana-cloud/incidents/9c926pvys0nh.md) | minor | 2025-09-10 10:29 UTC | 2025-09-11 11:37 UTC | 25 h | resolved |
| [Hosted Grafana - Connection Errors and Slow Load Times](https://rewindex.com/company/grafana-cloud/incidents/rrv3b56s53rf.md) | major | 2025-09-10 21:47 UTC | 2025-09-10 22:13 UTC | 26 min | resolved |
| [K6 Experiencing Degraded Performance](https://rewindex.com/company/grafana-cloud/incidents/kvlzlhxz15nn.md) | minor | 2025-09-11 16:40 UTC | 2025-09-11 17:37 UTC | 57 min | resolved |
| [Metrics Aggregation - Degraded Performance](https://rewindex.com/company/grafana-cloud/incidents/x2pfxsnfgdq3.md) | minor | 2025-09-12 18:51 UTC | 2025-09-13 00:01 UTC | 5.2 h | resolved |
| [Access to Unified-Storage Database in Us-Central-2 Broken.](https://rewindex.com/company/grafana-cloud/incidents/btyt0p64f29y.md) | major | 2025-09-15 14:32 UTC | 2025-09-15 16:27 UTC | 1.9 h | resolved |
| [hgapi down in prod-us-west-0](https://rewindex.com/company/grafana-cloud/incidents/gsdhytcz9h88.md) | critical | 2025-09-15 17:55 UTC | 2025-09-15 18:17 UTC | 22 min | resolved |
| [Loki read and write outage in us-central2](https://rewindex.com/company/grafana-cloud/incidents/6zt7yl1k0hz0.md) | none | 2025-09-16 17:21 UTC | 2025-09-16 17:21 UTC | 0 min | resolved |
| [Synthetic monitoring API outage - us-central2](https://rewindex.com/company/grafana-cloud/incidents/qbglzrtpdlsn.md) | major | 2025-09-16 20:59 UTC | 2025-09-16 21:16 UTC | 17 min | resolved |
| [Azure PrivateLink 503 errors on Mimir and Tempo](https://rewindex.com/company/grafana-cloud/incidents/09ss4ytshl60.md) | none | 2025-09-18 07:17 UTC | 2025-09-18 07:17 UTC | 0 min | resolved |
| [Failures to ingest otel metrics .net apps](https://rewindex.com/company/grafana-cloud/incidents/rm2gcrvfm3m2.md) | major | 2025-09-18 13:01 UTC | 2025-09-18 18:51 UTC | 5.8 h | resolved |
| [Hosted Grafana - Grafana instances crashlooping](https://rewindex.com/company/grafana-cloud/incidents/0t4yz9bys3qz.md) | major | 2025-09-24 10:29 UTC | 2025-09-24 13:20 UTC | 2.9 h | resolved |
| [Google Cloud Monitoring data source degraded performance in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/ncq5ckp2vr2b.md) | minor | 2025-09-24 16:26 UTC | 2025-09-24 21:06 UTC | 4.7 h | resolved |
| [Cortex read/write partial outage](https://rewindex.com/company/grafana-cloud/incidents/mvzdd5s0y6ss.md) | major | 2025-09-26 09:34 UTC | 2025-09-26 14:29 UTC | 4.9 h | resolved |

## CVEs published

- [CVE-2025-10630](https://rewindex.com/cve/CVE-2025-10630.md) Regex DoS in Grafana Zabbix Plugin (CVSS 4.3), published 2025-09-19

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Grafana Azure US Central region (us-central2) migration (Mon 15th to Fri 19th Sept)](https://rewindex.com/company/grafana-cloud/incidents/sv6s71rrq5wx.md) | maintenance | 2025-09-18 18:02 UTC | 2025-09-19 09:25 UTC | 15 h | resolved |
| [\[Scheduled\] Scheduled Maintenance in Azure Region Prod-EU-West-3](https://rewindex.com/company/grafana-cloud/incidents/qbsfqb830mqm.md) | maintenance | 2025-09-29 15:00 UTC | 2025-09-29 16:00 UTC | 1.0 h | resolved |

## Cite this

Grafana Cloud posted 15 status incidents in September 2025 (8 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2025/09
- Citation: Grafana Cloud, “Grafana Cloud in September 2025” (2025-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2025/09 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in September 2025 (2025-09-01)](https://rewindex.com/company/grafana-cloud/2025/09)`


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Canonical: https://rewindex.com/company/grafana-cloud/2025/09 · Markdown: https://rewindex.com/company/grafana-cloud/2025/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:24.674Z
