# Grafana Cloud in August 2025: incidents, uptime and changes

> Grafana Cloud in August 2025: 22 incidents on its status page (12 major or critical), 92.61% free of major or critical incidents (vendor-reported), 1 CVE. From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2025/08
Last updated: 2026-06-17T10:06:47Z

- Incidents posted: 22 (major/critical: 12) · Maintenance: 0
- By vendor impact label: critical 1, major 11, minor 6, none 4
- Uptime (vendor-reported): 92.61% free of major/critical incidents, 72.36% free of any incident; outage time 2.3 days, incident time 8.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 1
- Previous month: [July 2025](https://rewindex.com/company/grafana-cloud/2025/07.md) · Next: [September 2025](https://rewindex.com/company/grafana-cloud/2025/09.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Loki-prod Write and Read Issues](https://rewindex.com/company/grafana-cloud/incidents/j86jwbfc54p7.md) | critical | 2025-08-01 22:02 UTC | 2025-08-02 00:35 UTC | 2.5 h | resolved |
| [Broken CloudWatch Queries for Some Users](https://rewindex.com/company/grafana-cloud/incidents/tb9f16020tty.md) | major | 2025-08-04 17:45 UTC | 2025-08-04 23:31 UTC | 5.8 h | resolved |
| [Issues affecting prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/kg2p1j6fnjvl.md) | major | 2025-08-06 03:25 UTC | 2025-08-06 10:41 UTC | 7.3 h | resolved |
| [Frontend Observability app not found in some regions.](https://rewindex.com/company/grafana-cloud/incidents/61qcgpvqtvml.md) | major | 2025-08-11 09:49 UTC | 2025-08-11 21:14 UTC | 11 h | resolved |
| [Private Datasource Connect connectivity loss in 2 regions.](https://rewindex.com/company/grafana-cloud/incidents/5kd5rjshb83l.md) | major | 2025-08-12 09:31 UTC | 2025-08-12 10:22 UTC | 51 min | resolved |
| [k6 cloud tests cannot start](https://rewindex.com/company/grafana-cloud/incidents/tgjhv47my2hn.md) | major | 2025-08-12 11:03 UTC | 2025-08-12 11:51 UTC | 48 min | resolved |
| [k6 tests failing to start from CLI](https://rewindex.com/company/grafana-cloud/incidents/556d4s737c91.md) | major | 2025-08-13 10:30 UTC | 2025-08-13 10:30 UTC | 0 min | resolved |
| [Authentication API Issue](https://rewindex.com/company/grafana-cloud/incidents/bp2zdtx5g1y3.md) | major | 2025-08-18 17:25 UTC | 2025-08-18 18:34 UTC | 1.1 h | resolved |
| [Investigating Errors when Accessing Dashboards](https://rewindex.com/company/grafana-cloud/incidents/z42xrjqydny8.md) | major | 2025-08-22 11:14 UTC | 2025-08-22 21:32 UTC | 10 h | resolved |
| [Unable to create Tests in Grafana Cloud k6 Performance Testing](https://rewindex.com/company/grafana-cloud/incidents/2v7z51004z16.md) | major | 2025-08-22 12:22 UTC | 2025-08-22 16:24 UTC | 4.0 h | resolved |
| [Tempo write failures in eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/9xrr935y906m.md) | major | 2025-08-23 00:02 UTC | 2025-08-23 14:10 UTC | 14 h | resolved |
| [Hosted Grafana Incident](https://rewindex.com/company/grafana-cloud/incidents/r6st98c27cz1.md) | major | 2025-08-25 22:14 UTC | 2025-08-25 22:55 UTC | 41 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Loki-prod Write and Read Issues](https://rewindex.com/company/grafana-cloud/incidents/j86jwbfc54p7.md) | critical | 2025-08-01 22:02 UTC | 2025-08-02 00:35 UTC | 2.5 h | resolved |
| [Broken CloudWatch Queries for Some Users](https://rewindex.com/company/grafana-cloud/incidents/tb9f16020tty.md) | major | 2025-08-04 17:45 UTC | 2025-08-04 23:31 UTC | 5.8 h | resolved |
| [Issues affecting prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/kg2p1j6fnjvl.md) | major | 2025-08-06 03:25 UTC | 2025-08-06 10:41 UTC | 7.3 h | resolved |
| [Tempo Write Latency](https://rewindex.com/company/grafana-cloud/incidents/dwth0w1t1zyz.md) | minor | 2025-08-08 18:32 UTC | 2025-08-08 21:14 UTC | 2.7 h | resolved |
| [Frontend Observability app not found in some regions.](https://rewindex.com/company/grafana-cloud/incidents/61qcgpvqtvml.md) | major | 2025-08-11 09:49 UTC | 2025-08-11 21:14 UTC | 11 h | resolved |
| [Private Datasource Connect connectivity loss in 2 regions.](https://rewindex.com/company/grafana-cloud/incidents/5kd5rjshb83l.md) | major | 2025-08-12 09:31 UTC | 2025-08-12 10:22 UTC | 51 min | resolved |
| [k6 cloud tests cannot start](https://rewindex.com/company/grafana-cloud/incidents/tgjhv47my2hn.md) | major | 2025-08-12 11:03 UTC | 2025-08-12 11:51 UTC | 48 min | resolved |
| [k6 tests failing to start from CLI](https://rewindex.com/company/grafana-cloud/incidents/556d4s737c91.md) | major | 2025-08-13 10:30 UTC | 2025-08-13 10:30 UTC | 0 min | resolved |
| [Some Degraded Tempo Writes](https://rewindex.com/company/grafana-cloud/incidents/kbw5hgttcxmy.md) | none | 2025-08-13 13:00 UTC | 2025-08-13 13:00 UTC | 0 min | resolved |
| [A number of instances are unavailable or experiencing slow performance in the prod-eu-west-4](https://rewindex.com/company/grafana-cloud/incidents/b6124c5fktl7.md) | none | 2025-08-15 01:00 UTC | 2025-08-15 01:21 UTC | 21 min | resolved |
| [Faro Collector Issue in Prod-Us-East-2](https://rewindex.com/company/grafana-cloud/incidents/6cs4n3xd06p4.md) | minor | 2025-08-18 14:01 UTC | 2025-08-18 18:44 UTC | 4.7 h | resolved |
| [Authentication API Issue](https://rewindex.com/company/grafana-cloud/incidents/bp2zdtx5g1y3.md) | major | 2025-08-18 17:25 UTC | 2025-08-18 18:34 UTC | 1.1 h | resolved |
| [k6 cloud thresholds reporting not reliable](https://rewindex.com/company/grafana-cloud/incidents/svzd2d0hmz8m.md) | minor | 2025-08-21 14:20 UTC | 2025-08-29 13:21 UTC | 8 d | resolved |
| [Metrics issue with mimir-prod-56 and cortex-prod-13](https://rewindex.com/company/grafana-cloud/incidents/xdjwj8s2nhwx.md) | minor | 2025-08-22 00:49 UTC | 2025-08-22 01:44 UTC | 55 min | resolved |
| [Investigating Errors when Accessing Dashboards](https://rewindex.com/company/grafana-cloud/incidents/z42xrjqydny8.md) | major | 2025-08-22 11:14 UTC | 2025-08-22 21:32 UTC | 10 h | resolved |
| [Unable to create Tests in Grafana Cloud k6 Performance Testing](https://rewindex.com/company/grafana-cloud/incidents/2v7z51004z16.md) | major | 2025-08-22 12:22 UTC | 2025-08-22 16:24 UTC | 4.0 h | resolved |
| [Tempo write failures in eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/9xrr935y906m.md) | major | 2025-08-23 00:02 UTC | 2025-08-23 14:10 UTC | 14 h | resolved |
| [Hosted Grafana Incident](https://rewindex.com/company/grafana-cloud/incidents/r6st98c27cz1.md) | major | 2025-08-25 22:14 UTC | 2025-08-25 22:55 UTC | 41 min | resolved |
| [Degraded ingestion for Traces on cluster EU WEST 2](https://rewindex.com/company/grafana-cloud/incidents/9brj5l546c4m.md) | none | 2025-08-26 12:05 UTC | 2025-08-26 12:05 UTC | 0 min | resolved |
| [Synthetic Check failures with North Virginia probe](https://rewindex.com/company/grafana-cloud/incidents/r2vbkldz6lxk.md) | minor | 2025-08-28 17:53 UTC | 2025-08-28 18:53 UTC | 1.0 h | resolved |
| [Degraded Loki Query Performance](https://rewindex.com/company/grafana-cloud/incidents/qxn38qhf46xx.md) | minor | 2025-08-28 20:08 UTC | 2025-08-28 20:42 UTC | 34 min | resolved |
| [Delayed Adaptive Metrics aggregations](https://rewindex.com/company/grafana-cloud/incidents/w05g8l42q6g9.md) | none | 2025-08-31 23:36 UTC | 2025-09-01 03:07 UTC | 3.5 h | resolved |

## CVEs published

- [CVE-2025-8341](https://rewindex.com/cve/CVE-2025-8341.md) SSRF in Infinity Datasource Plugin (CVSS 5.0), published 2025-08-04

## Cite this

Grafana Cloud posted 22 status incidents in August 2025 (12 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2025/08
- Citation: Grafana Cloud, “Grafana Cloud in August 2025” (2025-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2025/08 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in August 2025 (2025-08-01)](https://rewindex.com/company/grafana-cloud/2025/08)`


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Canonical: https://rewindex.com/company/grafana-cloud/2025/08 · Markdown: https://rewindex.com/company/grafana-cloud/2025/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:05.710Z