# Grafana Cloud in May 2025: incidents, uptime and changes > Grafana Cloud in May 2025: 13 incidents on its status page (4 major or critical), 98.95% free of major or critical incidents (vendor-reported), 2 CVEs. From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages. Canonical: https://rewindex.com/company/grafana-cloud/2025/05 Last updated: 2026-06-17T09:32:33Z - Incidents posted: 13 (major/critical: 4) · Maintenance: 0 - By vendor impact label: critical 1, major 3, minor 7, none 2 - Uptime (vendor-reported): 98.95% free of major/critical incidents, 75.44% free of any incident; outage time 7 h 46 min, incident time 7.6 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 2 - Previous month: [April 2025](https://rewindex.com/company/grafana-cloud/2025/04.md) · Next: [June 2025](https://rewindex.com/company/grafana-cloud/2025/06.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Instances Inaccessible in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/g1sjhm8gw588.md) | critical | 2025-05-05 05:07 UTC | 2025-05-05 05:29 UTC | 22 min | resolved | | [Private Datasource Connect (PDC) Agent - Partial Outage](https://rewindex.com/company/grafana-cloud/incidents/hvwr4t95tsgp.md) | major | 2025-05-12 21:06 UTC | 2025-05-12 21:35 UTC | 29 min | resolved | | [Load test metrics not being ingested during execution](https://rewindex.com/company/grafana-cloud/incidents/d1hcb2xk4hzl.md) | major | 2025-05-16 17:14 UTC | 2025-05-16 18:09 UTC | 55 min | resolved | | [Issues with Hosted Grafana in some Regions.](https://rewindex.com/company/grafana-cloud/incidents/h6w30x3ktgn5.md) | major | 2025-05-27 13:47 UTC | 2025-05-27 19:47 UTC | 6.0 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Brief Slowdown on Loki Write Path in prod-eu-north-0 Region](https://rewindex.com/company/grafana-cloud/incidents/pmhhh1xk9ny2.md) | none | 2025-05-02 08:38 UTC | 2025-05-02 09:21 UTC | 43 min | resolved | | [Slowdown on Loki Write Path in prod-eu-north-0 Region](https://rewindex.com/company/grafana-cloud/incidents/5qnm216szjb9.md) | minor | 2025-05-02 13:07 UTC | 2025-05-02 14:02 UTC | 55 min | resolved | | [Instances Inaccessible in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/g1sjhm8gw588.md) | critical | 2025-05-05 05:07 UTC | 2025-05-05 05:29 UTC | 22 min | resolved | | [Synthetic monitoring: browser synthetics elevated failure rates in Oregon public probe](https://rewindex.com/company/grafana-cloud/incidents/zhky55zl3l6g.md) | minor | 2025-05-06 20:51 UTC | 2025-05-06 21:34 UTC | 43 min | resolved | | [Traceql metric queries not returning recently ingested data in us-east-2 region.](https://rewindex.com/company/grafana-cloud/incidents/zpyr3z6hx9y2.md) | minor | 2025-05-09 12:00 UTC | 2025-05-09 12:00 UTC | 0 min | resolved | | [Private Datasource Connect (PDC) Agent - Partial Outage](https://rewindex.com/company/grafana-cloud/incidents/hvwr4t95tsgp.md) | major | 2025-05-12 21:06 UTC | 2025-05-12 21:35 UTC | 29 min | resolved | | [Some Hosted Grafana instances in prod-ap-south-1 experiencing degraded performance](https://rewindex.com/company/grafana-cloud/incidents/xcj7bl8gn0q3.md) | minor | 2025-05-14 00:12 UTC | 2025-05-14 03:57 UTC | 3.8 h | resolved | | [Grafana Cloud: Migration Assistant - degraded performance](https://rewindex.com/company/grafana-cloud/incidents/pc7jsnyyl7nd.md) | minor | 2025-05-15 13:46 UTC | 2025-05-26 02:50 UTC | 11 d | resolved | | [Load test metrics not being ingested during execution](https://rewindex.com/company/grafana-cloud/incidents/d1hcb2xk4hzl.md) | major | 2025-05-16 17:14 UTC | 2025-05-16 18:09 UTC | 55 min | resolved | | [SLO Performance Degradation](https://rewindex.com/company/grafana-cloud/incidents/kgkgbfyz6z4l.md) | minor | 2025-05-19 18:41 UTC | 2025-05-19 19:17 UTC | 36 min | resolved | | [Grafana Cloud k6: service outage](https://rewindex.com/company/grafana-cloud/incidents/0jqjtzb5h1k6.md) | none | 2025-05-22 16:12 UTC | 2025-05-22 16:39 UTC | 27 min | resolved | | [Issues with Hosted Grafana in some Regions.](https://rewindex.com/company/grafana-cloud/incidents/h6w30x3ktgn5.md) | major | 2025-05-27 13:47 UTC | 2025-05-27 19:47 UTC | 6.0 h | resolved | | [Some Pages in the User Portal Showing Errors.](https://rewindex.com/company/grafana-cloud/incidents/84gnzs47lz44.md) | minor | 2025-05-29 14:44 UTC | 2025-05-29 17:11 UTC | 2.5 h | resolved | ## CVEs published - [CVE-2025-4123](https://rewindex.com/cve/CVE-2025-4123.md) (CVSS 7.6), published 2025-05-22 - [CVE-2025-3580](https://rewindex.com/cve/CVE-2025-3580.md) (CVSS 5.5), published 2025-05-23 ## Cite this Grafana Cloud posted 13 status incidents in May 2025 (4 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/grafana-cloud/2025/05 - Citation: Grafana Cloud, “Grafana Cloud in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2025/05 (CC BY 4.0). - Markdown link: `[Grafana Cloud: Grafana Cloud in May 2025 (2025-05-01)](https://rewindex.com/company/grafana-cloud/2025/05)` --- Canonical: https://rewindex.com/company/grafana-cloud/2025/05 · Markdown: https://rewindex.com/company/grafana-cloud/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:48.912Z