# Grafana Cloud in July 2024: incidents, uptime and changes

> Grafana Cloud in July 2024: 16 incidents on its status page (5 major or critical), 97.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2024/07
Last updated: 2024-08-01T00:00:00Z

- Incidents posted: 16 (major/critical: 5) · Maintenance: 2
- By vendor impact label: critical 1, major 4, minor 9, none 2
- Uptime (vendor-reported): 97.87% free of major/critical incidents, 66.59% free of any incident; outage time 15 h 48 min, incident time 10.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/grafana-cloud/2024/06.md) · Next: [August 2024](https://rewindex.com/company/grafana-cloud/2024/08.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosted services unavailable in us-central2](https://rewindex.com/company/grafana-cloud/incidents/g6lccqpk06qc.md) | critical | 2024-07-18 23:13 UTC | 2024-07-19 10:30 UTC | 11 h | resolved |
| [Hosted Logs prod-ap-northeast-0 region full read path outage.](https://rewindex.com/company/grafana-cloud/incidents/pch7l558kbsr.md) | major | 2024-07-09 10:26 UTC | 2024-07-09 11:36 UTC | 1.2 h | resolved |
| [Confluent integration issues in all regions](https://rewindex.com/company/grafana-cloud/incidents/yfjypz7sgwl9.md) | major | 2024-07-15 21:31 UTC | 2024-07-15 22:28 UTC | 57 min | resolved |
| [Datasource API Server Outage](https://rewindex.com/company/grafana-cloud/incidents/t84yclf9w2b2.md) | major | 2024-07-17 19:18 UTC | 2024-07-17 20:29 UTC | 1.2 h | resolved |
| [Issues Querying Hosted Logs](https://rewindex.com/company/grafana-cloud/incidents/zgv8wq8rvsdr.md) | major | 2024-07-31 20:50 UTC | 2024-07-31 22:03 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetic monitoring scripted and multihttp tests not executing (all public probes)](https://rewindex.com/company/grafana-cloud/incidents/9mtcm15y3xr8.md) | minor | 2024-07-05 15:00 UTC | 2024-07-05 15:00 UTC | 0 min | resolved |
| [Hosted Logs prod-ap-northeast-0 region full read path outage.](https://rewindex.com/company/grafana-cloud/incidents/pch7l558kbsr.md) | major | 2024-07-09 10:26 UTC | 2024-07-09 11:36 UTC | 1.2 h | resolved |
| [Experiencing issues with new stack creation](https://rewindex.com/company/grafana-cloud/incidents/5dkbj3r63cwq.md) | minor | 2024-07-11 15:26 UTC | 2024-07-11 16:03 UTC | 37 min | resolved |
| [Service Disruption in EU-West-0](https://rewindex.com/company/grafana-cloud/incidents/lcbp63d7ds41.md) | minor | 2024-07-12 09:41 UTC | 2024-07-12 10:41 UTC | 1.0 h | resolved |
| [Confluent integration issues in all regions](https://rewindex.com/company/grafana-cloud/incidents/yfjypz7sgwl9.md) | major | 2024-07-15 21:31 UTC | 2024-07-15 22:28 UTC | 57 min | resolved |
| [Slow query responses](https://rewindex.com/company/grafana-cloud/incidents/vnmq4dzcs2fg.md) | minor | 2024-07-16 13:34 UTC | 2024-07-16 14:08 UTC | 34 min | resolved |
| [Loki-prod Write and Read Issues](https://rewindex.com/company/grafana-cloud/incidents/v2kqfb9306wl.md) | none | 2024-07-16 21:45 UTC | 2024-07-16 21:45 UTC | 0 min | resolved |
| [Datasource API Server Outage](https://rewindex.com/company/grafana-cloud/incidents/t84yclf9w2b2.md) | major | 2024-07-17 19:18 UTC | 2024-07-17 20:29 UTC | 1.2 h | resolved |
| [Hosted services unavailable in us-central2](https://rewindex.com/company/grafana-cloud/incidents/g6lccqpk06qc.md) | critical | 2024-07-18 23:13 UTC | 2024-07-19 10:30 UTC | 11 h | resolved |
| [Synthetics MultiHTTP checks failing in Sao Paulo, Seoul, and Mumbai probe locations](https://rewindex.com/company/grafana-cloud/incidents/q3rsk1fqxlzd.md) | none | 2024-07-19 05:30 UTC | 2024-07-19 05:30 UTC | 0 min | resolved |
| [Degraded read/write path for cloud metrics & traces in us-central2](https://rewindex.com/company/grafana-cloud/incidents/f8vykmp7klkr.md) | minor | 2024-07-19 08:20 UTC | 2024-07-19 17:48 UTC | 9.5 h | resolved |
| [Synthetics MultiHTTP checks failing in Bangalore and Newark probe locations](https://rewindex.com/company/grafana-cloud/incidents/j63zsxzfd6g6.md) | minor | 2024-07-19 16:17 UTC | 2024-07-20 01:45 UTC | 9.5 h | resolved |
| [Rule Performance Degradation](https://rewindex.com/company/grafana-cloud/incidents/npstfwgzy1r0.md) | minor | 2024-07-19 22:06 UTC | 2024-07-22 21:46 UTC | 3 d | resolved |
| [Newly Created API Keys](https://rewindex.com/company/grafana-cloud/incidents/xlhzlvfgblml.md) | minor | 2024-07-22 14:00 UTC | 2024-07-22 14:00 UTC | 0 min | resolved |
| [Some Loki Queries Failing](https://rewindex.com/company/grafana-cloud/incidents/kmd3520b732n.md) | minor | 2024-07-25 14:59 UTC | 2024-07-29 20:16 UTC | 4 d | resolved |
| [Issues Querying Hosted Logs](https://rewindex.com/company/grafana-cloud/incidents/zgv8wq8rvsdr.md) | major | 2024-07-31 20:50 UTC | 2024-07-31 22:03 UTC | 1.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/grafana-cloud/incidents/w2n8hs320kj6.md) | maintenance | 2024-07-09 12:00 UTC | 2024-07-09 12:30 UTC | 30 min | resolved |
| [\[Scheduled\] Support Messaging and Ticketing Maintenance](https://rewindex.com/company/grafana-cloud/incidents/3mccsz483fg3.md) | maintenance | 2024-07-18 07:00 UTC | 2024-07-18 12:00 UTC | 5.0 h | resolved |

## Cite this

Grafana Cloud posted 16 status incidents in July 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2024/07
- Citation: Grafana Cloud, “Grafana Cloud in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2024/07 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in July 2024 (2024-07-01)](https://rewindex.com/company/grafana-cloud/2024/07)`


---
Canonical: https://rewindex.com/company/grafana-cloud/2024/07 · Markdown: https://rewindex.com/company/grafana-cloud/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:16:09.026Z