# Grafana Cloud in April 2024: incidents, uptime and changes

> Grafana Cloud in April 2024: 13 incidents on its status page (1 major or critical), 99.53% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 13 (major/critical: 1) · Maintenance: 7
- By vendor impact label: major 1, minor 8, none 4
- Uptime (vendor-reported): 99.53% free of major/critical incidents, 92.70% free of any incident; outage time 3 h 21 min, incident time 2.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/grafana-cloud/2024/03.md) · Next: [May 2024](https://rewindex.com/company/grafana-cloud/2024/05.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues Querying Metrics - US Central](https://rewindex.com/company/grafana-cloud/incidents/9jmc4dgvm1f7.md) | major | 2024-04-10 19:05 UTC | 2024-04-10 22:26 UTC | 3.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosted Prometheus: Read/Write Latency](https://rewindex.com/company/grafana-cloud/incidents/zmtsj9t7dqjq.md) | none | 2024-04-02 20:30 UTC | 2024-04-03 15:04 UTC | 19 h | resolved |
| [Loki: Degraded Queries](https://rewindex.com/company/grafana-cloud/incidents/0v4s8tp8550b.md) | minor | 2024-04-02 23:00 UTC | 2024-04-02 23:18 UTC | 18 min | resolved |
| [Hosted Prometheus: Read/Write Latency](https://rewindex.com/company/grafana-cloud/incidents/97q85xnc34qq.md) | minor | 2024-04-03 16:55 UTC | 2024-04-03 18:41 UTC | 1.8 h | resolved |
| [Adaptive Metrics - Issues Querying Aggregated Metrics](https://rewindex.com/company/grafana-cloud/incidents/p7y5zsp78nbb.md) | minor | 2024-04-04 17:10 UTC | 2024-04-04 19:24 UTC | 2.2 h | resolved |
| [Private Datasource Connect - Certificate invalid](https://rewindex.com/company/grafana-cloud/incidents/gn3b6t3dk35g.md) | minor | 2024-04-05 09:10 UTC | 2024-04-05 15:02 UTC | 5.9 h | resolved |
| [Grafana-Agent APT Repository Download Issue](https://rewindex.com/company/grafana-cloud/incidents/xblqfhgkz0sg.md) | none | 2024-04-05 10:50 UTC | 2024-04-23 19:08 UTC | 18 d | resolved |
| [Investigating Increasing Read Error Rate Detected in US Central Region](https://rewindex.com/company/grafana-cloud/incidents/081x8qmcqc9k.md) | minor | 2024-04-05 12:28 UTC | 2024-04-05 13:53 UTC | 1.4 h | resolved |
| [Service Interruption: Metric Range Queries Unavailable](https://rewindex.com/company/grafana-cloud/incidents/9s7rjs3w7020.md) | minor | 2024-04-10 12:04 UTC | 2024-04-10 13:17 UTC | 1.2 h | resolved |
| [Grafana Managed Alerts - Pending periods and group intervals are incorrectly displayed in editing page](https://rewindex.com/company/grafana-cloud/incidents/wlvh4135tfs1.md) | none | 2024-04-10 17:20 UTC | 2024-04-11 12:32 UTC | 19 h | resolved |
| [Issues Querying Metrics - US Central](https://rewindex.com/company/grafana-cloud/incidents/9jmc4dgvm1f7.md) | major | 2024-04-10 19:05 UTC | 2024-04-10 22:26 UTC | 3.4 h | resolved |
| [Service Interruption: Metric Queries Unavailable](https://rewindex.com/company/grafana-cloud/incidents/1txjlx19kk3h.md) | none | 2024-04-11 10:00 UTC | 2024-04-11 10:00 UTC | 0 min | resolved |
| [Service Interruption: Metric Queries Unavailable](https://rewindex.com/company/grafana-cloud/incidents/xyl033sxzjfr.md) | minor | 2024-04-12 09:28 UTC | 2024-04-12 15:20 UTC | 5.9 h | resolved |
| [AWS Germany -- Metrics Generator Issues](https://rewindex.com/company/grafana-cloud/incidents/0h4h4cnlh0wb.md) | minor | 2024-04-26 13:07 UTC | 2024-04-26 13:31 UTC | 24 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance Notice - Synthetic monitoring Amsterdam probe upgrades](https://rewindex.com/company/grafana-cloud/incidents/qgmmrf871w8d.md) | maintenance | 2024-04-02 15:30 UTC | 2024-04-02 17:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] Support Tickets: Secure File Transfer Maintenance Period](https://rewindex.com/company/grafana-cloud/incidents/9gp8qs522g5q.md) | maintenance | 2024-04-11 17:00 UTC | 2024-04-11 17:30 UTC | 30 min | resolved |
| [\[Scheduled\] Synthetic monitoring probe upgrades in New York and San Francisco](https://rewindex.com/company/grafana-cloud/incidents/m5nbx8t99zgp.md) | maintenance | 2024-04-17 14:30 UTC | 2024-04-17 16:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] Synthetic monitoring probe upgrades in Toronto and Atlanta](https://rewindex.com/company/grafana-cloud/incidents/5sz6gfms54l6.md) | maintenance | 2024-04-24 13:00 UTC | 2024-04-24 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic monitoring probe upgrades in Dallas, London, and Newark](https://rewindex.com/company/grafana-cloud/incidents/1z201wjnvnb7.md) | maintenance | 2024-04-26 13:00 UTC | 2024-04-26 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic monitoring probe upgrades in Mumbai, Sydney, and Tokyo](https://rewindex.com/company/grafana-cloud/incidents/h7g61y95z3px.md) | maintenance | 2024-04-29 13:00 UTC | 2024-04-29 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Upcoming Grafana-com Database Maintenance](https://rewindex.com/company/grafana-cloud/incidents/m2w49gl0hgyc.md) | maintenance | 2024-04-30 04:00 UTC | 2024-04-30 04:40 UTC | 40 min | resolved |

## Cite this

Grafana Cloud posted 13 status incidents in April 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2024/04
- Citation: Grafana Cloud, “Grafana Cloud in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2024/04 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in April 2024 (2024-04-01)](https://rewindex.com/company/grafana-cloud/2024/04)`


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Canonical: https://rewindex.com/company/grafana-cloud/2024/04 · Markdown: https://rewindex.com/company/grafana-cloud/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:36.635Z