# Grafana Cloud in December 2023: incidents, uptime and changes

> Grafana Cloud in December 2023: 7 incidents on its status page (1 major or critical), 99.84% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2023/12
Last updated: 2024-01-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 4, none 2
- Uptime (vendor-reported): 99.84% free of major/critical incidents, 99.40% free of any incident; outage time 1 h 11 min, incident time 4 h 25 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/grafana-cloud/2023/11.md) · Next: [January 2024](https://rewindex.com/company/grafana-cloud/2024/01.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Read Path Degradation](https://rewindex.com/company/grafana-cloud/incidents/5m0bvpnbvccn.md) | major | 2023-12-06 18:50 UTC | 2023-12-06 20:01 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users may experience duplicated alerts with Grafana services in the prod-us-central-0 cluster](https://rewindex.com/company/grafana-cloud/incidents/qnfppls6zqp2.md) | none | 2023-12-04 07:21 UTC | 2023-12-04 15:34 UTC | 8.2 h | resolved |
| [Synthetic Monitoring Alert: Probe Degradation in Frankfurt Region](https://rewindex.com/company/grafana-cloud/incidents/lhvq7rm2t73m.md) | minor | 2023-12-06 10:40 UTC | 2023-12-06 12:11 UTC | 1.5 h | resolved |
| [Dropped Aggregated Series](https://rewindex.com/company/grafana-cloud/incidents/4j7cv9tx4xwj.md) | minor | 2023-12-06 14:48 UTC | 2023-12-06 16:18 UTC | 1.5 h | resolved |
| [Read Path Degradation](https://rewindex.com/company/grafana-cloud/incidents/5m0bvpnbvccn.md) | major | 2023-12-06 18:50 UTC | 2023-12-06 20:01 UTC | 1.2 h | resolved |
| [Instance Connectivity Issues - US Central](https://rewindex.com/company/grafana-cloud/incidents/6ywj2wtgh8jk.md) | none | 2023-12-12 18:13 UTC | 2023-12-12 18:57 UTC | 44 min | resolved |
| [Read-Write degradation performance on US West](https://rewindex.com/company/grafana-cloud/incidents/48zjc99qrjxt.md) | minor | 2023-12-14 00:00 UTC | 2023-12-14 00:00 UTC | 0 min | resolved |
| [Grafana User Portal not Loading.](https://rewindex.com/company/grafana-cloud/incidents/01tz9x0dk4x1.md) | minor | 2023-12-15 17:43 UTC | 2023-12-15 17:56 UTC | 13 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetic Monitoring Maintenance](https://rewindex.com/company/grafana-cloud/incidents/qcl9mm152vtp.md) | maintenance | 2023-12-11 14:46 UTC | 2023-12-20 12:29 UTC | 9 d | resolved |

## Cite this

Grafana Cloud posted 7 status incidents in December 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2023/12
- Citation: Grafana Cloud, “Grafana Cloud in December 2023” (2023-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2023/12 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in December 2023 (2023-12-01)](https://rewindex.com/company/grafana-cloud/2023/12)`


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Canonical: https://rewindex.com/company/grafana-cloud/2023/12 · Markdown: https://rewindex.com/company/grafana-cloud/2023/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:47.985Z