# Grafana Cloud in July 2023: incidents, uptime and changes

> Grafana Cloud in July 2023: 14 incidents on its status page (1 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 14 (major/critical: 1) · Maintenance: 12
- By vendor impact label: major 1, minor 9, none 4
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 84.00% free of any incident; outage time 2 h 2 min, incident time 5.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/grafana-cloud/2023/06.md) · Next: [August 2023](https://rewindex.com/company/grafana-cloud/2023/08.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosted Instances - Issues Initializing](https://rewindex.com/company/grafana-cloud/incidents/ntzblsbs41yg.md) | major | 2023-07-19 15:41 UTC | 2023-07-19 17:43 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increased Write Latencies in Select Systems](https://rewindex.com/company/grafana-cloud/incidents/8rvbsndsdwgx.md) | none | 2023-07-05 11:00 UTC | 2023-07-05 11:00 UTC | 0 min | resolved |
| [Metric Ingestion Degradation](https://rewindex.com/company/grafana-cloud/incidents/zjvtkw116k7z.md) | minor | 2023-07-05 21:24 UTC | 2023-07-06 01:02 UTC | 3.6 h | resolved |
| [Increased Metric Write Latencies](https://rewindex.com/company/grafana-cloud/incidents/p357p36f52sb.md) | minor | 2023-07-06 15:44 UTC | 2023-07-10 10:56 UTC | 4 d | resolved |
| [Loki: Inability to Read/Write Logs](https://rewindex.com/company/grafana-cloud/incidents/xmrbsvv2knyf.md) | none | 2023-07-07 15:40 UTC | 2023-07-07 15:40 UTC | 0 min | resolved |
| [Experiencing issues with hosted grafana instances failing to start](https://rewindex.com/company/grafana-cloud/incidents/bgv1mqhyhj6t.md) | minor | 2023-07-11 10:51 UTC | 2023-07-11 13:58 UTC | 3.1 h | resolved |
| [Logs ingestion degradation](https://rewindex.com/company/grafana-cloud/incidents/v62qsdwk6y2q.md) | minor | 2023-07-13 10:23 UTC | 2023-07-13 11:54 UTC | 1.5 h | resolved |
| [Loki: Query Performance Degraded](https://rewindex.com/company/grafana-cloud/incidents/zh17qj4dlfh8.md) | minor | 2023-07-14 15:48 UTC | 2023-07-14 16:35 UTC | 47 min | resolved |
| [Experiencing high write latency in prod-ap-southeast cluster](https://rewindex.com/company/grafana-cloud/incidents/r11hxdnwcrgd.md) | minor | 2023-07-15 06:56 UTC | 2023-07-15 09:40 UTC | 2.7 h | resolved |
| [Loki: Error Expanding Log Lines](https://rewindex.com/company/grafana-cloud/incidents/lhtxqj4kzqf3.md) | none | 2023-07-18 14:57 UTC | 2023-07-18 17:11 UTC | 2.2 h | resolved |
| [Hosted Instances - Issues Initializing](https://rewindex.com/company/grafana-cloud/incidents/ntzblsbs41yg.md) | major | 2023-07-19 15:41 UTC | 2023-07-19 17:43 UTC | 2.0 h | resolved |
| [Maintenance issue for grafana instances](https://rewindex.com/company/grafana-cloud/incidents/b8tbk2wgthg2.md) | none | 2023-07-20 19:00 UTC | 2023-07-20 19:00 UTC | 0 min | resolved |
| [Grafana Cloud Integrations - Degraded Performance](https://rewindex.com/company/grafana-cloud/incidents/x2vgd5qj8gh2.md) | minor | 2023-07-25 12:50 UTC | 2023-07-25 14:36 UTC | 1.8 h | resolved |
| [Experiencing metrics disruption for Free tier instances](https://rewindex.com/company/grafana-cloud/incidents/wr28fv6q6x4c.md) | minor | 2023-07-28 09:26 UTC | 2023-07-28 20:05 UTC | 11 h | resolved |
| [Partial Remote Write Issue](https://rewindex.com/company/grafana-cloud/incidents/sswxt54vcjpf.md) | minor | 2023-07-28 23:18 UTC | 2023-07-29 00:52 UTC | 1.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance - Canada (prod-ca-east-0) Region](https://rewindex.com/company/grafana-cloud/incidents/vtkxvxxzjq53.md) | maintenance | 2023-07-06 16:15 UTC | 2023-07-06 19:56 UTC | 3.7 h | resolved |
| [\[Scheduled\] Planned maintenance for grafana.com shared dashboards](https://rewindex.com/company/grafana-cloud/incidents/rr55tfbrxxxg.md) | maintenance | 2023-07-10 05:00 UTC | 2023-07-10 06:20 UTC | 1.3 h | resolved |
| [\[Scheduled\] Planned maintenance for grafana.com shared dashboards](https://rewindex.com/company/grafana-cloud/incidents/k0qd3bwkm5bz.md) | maintenance | 2023-07-12 05:00 UTC | 2023-07-12 06:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] Maintenance - Germany (prod-eu-west-2) Region](https://rewindex.com/company/grafana-cloud/incidents/xn6yn269dcff.md) | maintenance | 2023-07-12 17:15 UTC | 2023-07-13 16:45 UTC | 24 h | resolved |
| [\[Scheduled\] Maintenance - US East (prod-us-east-0) Region](https://rewindex.com/company/grafana-cloud/incidents/7wv3ssjpl8sd.md) | maintenance | 2023-07-13 17:32 UTC | 2023-07-13 18:49 UTC | 1.3 h | resolved |
| [\[Scheduled\] Maintenance - EU West (prod-eu-west-2) Region](https://rewindex.com/company/grafana-cloud/incidents/4n26hk0jflz7.md) | maintenance | 2023-07-18 20:45 UTC | 2023-07-18 23:45 UTC | 3.0 h | resolved |
| [\[Scheduled\] Maintenance - EU North (prod-eu-north-0) Region](https://rewindex.com/company/grafana-cloud/incidents/7pn110dhk4s5.md) | maintenance | 2023-07-18 20:45 UTC | 2023-07-18 23:45 UTC | 3.0 h | resolved |
| [\[Scheduled\] Maintenance - Australia (prod-au-southeast-1) Region](https://rewindex.com/company/grafana-cloud/incidents/84gtxkttsg6g.md) | maintenance | 2023-07-19 17:21 UTC | 2023-07-19 18:37 UTC | 1.3 h | resolved |
| [\[Scheduled\] Maintenance - eu-west-1 and eu-west-3 Regions](https://rewindex.com/company/grafana-cloud/incidents/tmnch4wt3z69.md) | maintenance | 2023-07-20 00:00 UTC | 2023-07-20 02:33 UTC | 2.5 h | resolved |
| [\[Scheduled\] Maintenance - Brazil (prod-sa-east-1) Region](https://rewindex.com/company/grafana-cloud/incidents/3hv16wggs523.md) | maintenance | 2023-07-20 02:00 UTC | 2023-07-20 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Maintenance - Third Party Provider](https://rewindex.com/company/grafana-cloud/incidents/bvyhc1yvpx9v.md) | maintenance | 2023-07-23 01:00 UTC | 2023-07-24 01:00 UTC | 24 h | resolved |
| [\[Scheduled\] Maintenance - Third Party Provider](https://rewindex.com/company/grafana-cloud/incidents/rmmfwlp9w2ks.md) | maintenance | 2023-07-24 01:01 UTC | 2023-07-25 01:00 UTC | 24 h | resolved |

## Cite this

Grafana Cloud posted 14 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2023/07
- Citation: Grafana Cloud, “Grafana Cloud in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2023/07 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in July 2023 (2023-07-01)](https://rewindex.com/company/grafana-cloud/2023/07)`


---
Canonical: https://rewindex.com/company/grafana-cloud/2023/07 · Markdown: https://rewindex.com/company/grafana-cloud/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:21.710Z