# Grafana Cloud in April 2023: incidents, uptime and changes

> Grafana Cloud in April 2023: 8 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2023/04
Last updated: 2023-05-01T12:00:00Z

- Incidents posted: 8 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 6, none 1
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 86.60% free of any incident; outage time 23 min, incident time 4.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/grafana-cloud/2023/03.md) · Next: [May 2023](https://rewindex.com/company/grafana-cloud/2023/05.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Experiencing issues with global routing hosted grafana instance](https://rewindex.com/company/grafana-cloud/incidents/n6v3l24mp2pf.md) | major | 2023-04-24 10:31 UTC | 2023-04-24 10:54 UTC | 23 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating issue with some instances becoming unreachable in "prod-us-central-4"](https://rewindex.com/company/grafana-cloud/incidents/h9g8sjr25sdn.md) | minor | 2023-04-03 08:40 UTC | 2023-04-03 13:57 UTC | 5.3 h | resolved |
| [There is a partial outage affecting a few services on the AWS Canada cluster.](https://rewindex.com/company/grafana-cloud/incidents/0h5m5rjf49d7.md) | minor | 2023-04-07 08:54 UTC | 2023-04-07 09:51 UTC | 57 min | resolved |
| [Degraded performance for Hosted Logs in US Central](https://rewindex.com/company/grafana-cloud/incidents/4zmpwgz6bg4p.md) | none | 2023-04-13 17:00 UTC | 2023-04-13 17:00 UTC | 0 min | resolved |
| [Graphite v4 write drops](https://rewindex.com/company/grafana-cloud/incidents/1sjjl34vjmyr.md) | minor | 2023-04-14 17:41 UTC | 2023-04-14 23:44 UTC | 6.0 h | resolved |
| [Hosted Grafana On-Call failing to install plugin](https://rewindex.com/company/grafana-cloud/incidents/19y1xgp9gycn.md) | minor | 2023-04-17 14:45 UTC | 2023-04-17 16:23 UTC | 1.6 h | resolved |
| [Hosted Metrics and Log Service Degradation](https://rewindex.com/company/grafana-cloud/incidents/xp5f5pn8s5lt.md) | minor | 2023-04-19 17:59 UTC | 2023-04-19 18:39 UTC | 40 min | resolved |
| [Some Instances Failing to Initalize](https://rewindex.com/company/grafana-cloud/incidents/nhmkgzrgpfvl.md) | minor | 2023-04-20 15:34 UTC | 2023-04-20 16:32 UTC | 58 min | resolved |
| [Experiencing issues with global routing hosted grafana instance](https://rewindex.com/company/grafana-cloud/incidents/n6v3l24mp2pf.md) | major | 2023-04-24 10:31 UTC | 2023-04-24 10:54 UTC | 23 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned Maintenance - Grafana Cloud and Hosted Applications](https://rewindex.com/company/grafana-cloud/incidents/v1hwn4w2rss5.md) | maintenance | 2023-04-30 00:00 UTC | 2023-05-01 12:00 UTC | 36 h | resolved |

## Cite this

Grafana Cloud posted 8 status incidents in April 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2023/04
- Citation: Grafana Cloud, “Grafana Cloud in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2023/04 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in April 2023 (2023-04-01)](https://rewindex.com/company/grafana-cloud/2023/04)`


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Canonical: https://rewindex.com/company/grafana-cloud/2023/04 · Markdown: https://rewindex.com/company/grafana-cloud/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:30.087Z