# Grafana Cloud in August 2021: incidents, uptime and changes

> Grafana Cloud in August 2021: 5 incidents on its status page (2 major or critical), 99.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2021/08
Last updated: 2021-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 4
- By vendor impact label: critical 1, major 1, minor 2, none 1
- Uptime (vendor-reported): 99.86% free of major/critical incidents, 99.81% free of any incident; outage time 1 h, incident time 1 h 24 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/grafana-cloud/2021/07.md) · Next: [September 2021](https://rewindex.com/company/grafana-cloud/2021/09.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Tempo failing to read and write to cluster](https://rewindex.com/company/grafana-cloud/incidents/77qth2bbqb7w.md) | critical | 2021-08-05 22:35 UTC | 2021-08-05 22:49 UTC | 14 min | resolved |
| [Instances with custom domain name and no alerts may have problems starting up.](https://rewindex.com/company/grafana-cloud/incidents/7z6wb6fxv9f5.md) | major | 2021-08-25 09:06 UTC | 2021-08-25 09:52 UTC | 46 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetic Monitoring Atlanta probe offline](https://rewindex.com/company/grafana-cloud/incidents/q13rl6rmwgsf.md) | minor | 2021-08-04 10:40 UTC | 2021-08-04 11:04 UTC | 24 min | resolved |
| [Tempo failing to read and write to cluster](https://rewindex.com/company/grafana-cloud/incidents/77qth2bbqb7w.md) | critical | 2021-08-05 22:35 UTC | 2021-08-05 22:49 UTC | 14 min | resolved |
| [Synthetic Monitoring New York probe offline](https://rewindex.com/company/grafana-cloud/incidents/zbsgmzwvlgnq.md) | minor | 2021-08-19 10:08 UTC | 2021-08-19 10:08 UTC | 0 min | resolved |
| [Instances with custom domain name and no alerts may have problems starting up.](https://rewindex.com/company/grafana-cloud/incidents/7z6wb6fxv9f5.md) | major | 2021-08-25 09:06 UTC | 2021-08-25 09:52 UTC | 46 min | resolved |
| [Loki logging queries failing for some users](https://rewindex.com/company/grafana-cloud/incidents/gnwbr8y80zmh.md) | none | 2021-08-27 23:30 UTC | 2021-08-27 23:30 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database Maintenance](https://rewindex.com/company/grafana-cloud/incidents/fkf38h9vr4y4.md) | maintenance | 2021-08-08 01:01 UTC | 2021-08-08 02:00 UTC | 59 min | resolved |
| [\[Scheduled\] Database Maintenance](https://rewindex.com/company/grafana-cloud/incidents/mkhq81h5r8v3.md) | maintenance | 2021-08-09 01:00 UTC | 2021-08-09 02:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Grafana Cloud Billing Usage Data Source](https://rewindex.com/company/grafana-cloud/incidents/g9wfjlkbtx4c.md) | maintenance | 2021-08-12 07:02 UTC | 2021-08-12 07:30 UTC | 28 min | resolved |
| [\[Scheduled\] Synthetic Monitoring Singapore probe.](https://rewindex.com/company/grafana-cloud/incidents/pgkfvjpyhpm0.md) | maintenance | 2021-08-25 12:00 UTC | 2021-08-25 14:00 UTC | 2.0 h | resolved |

## Cite this

Grafana Cloud posted 5 status incidents in August 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2021/08
- Citation: Grafana Cloud, “Grafana Cloud in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2021/08 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in August 2021 (2021-08-01)](https://rewindex.com/company/grafana-cloud/2021/08)`


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Canonical: https://rewindex.com/company/grafana-cloud/2021/08 · Markdown: https://rewindex.com/company/grafana-cloud/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:10.299Z