# Grafana Cloud in July 2021: incidents, uptime and changes

> Grafana Cloud in July 2021: 4 incidents on its status page (1 major or critical), 99.68% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 3
- Uptime (vendor-reported): 99.68% free of major/critical incidents, 96.06% free of any incident; outage time 2 h 20 min, incident time 29 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/grafana-cloud/2021/06.md) · Next: [August 2021](https://rewindex.com/company/grafana-cloud/2021/08.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some Hosted Grafana instances are not loading](https://rewindex.com/company/grafana-cloud/incidents/10q03r1s8twd.md) | major | 2021-07-27 09:22 UTC | 2021-07-27 11:42 UTC | 2.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetic Monitoring San Jose probe offline](https://rewindex.com/company/grafana-cloud/incidents/h9s8ljp4vjty.md) | minor | 2021-07-14 08:07 UTC | 2021-07-14 09:13 UTC | 1.1 h | resolved |
| [possible authentication issues with hosted metrics](https://rewindex.com/company/grafana-cloud/incidents/9j9nzbwwv9x2.md) | minor | 2021-07-21 14:32 UTC | 2021-07-21 15:28 UTC | 56 min | resolved |
| [Some Hosted Grafana instances are not loading](https://rewindex.com/company/grafana-cloud/incidents/10q03r1s8twd.md) | major | 2021-07-27 09:22 UTC | 2021-07-27 11:42 UTC | 2.3 h | resolved |
| [Grafana Cloud Billing: incorrect usage data recently for Grafana Cloud Graphite instances](https://rewindex.com/company/grafana-cloud/incidents/vpmnff7z30nz.md) | minor | 2021-07-28 16:49 UTC | 2021-07-29 17:43 UTC | 25 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Hosted Grafana database maintenance](https://rewindex.com/company/grafana-cloud/incidents/gbtk0b0kt0y9.md) | maintenance | 2021-07-08 06:04 UTC | 2021-07-08 07:00 UTC | 56 min | resolved |

## Cite this

Grafana Cloud posted 4 status incidents in July 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2021/07
- Citation: Grafana Cloud, “Grafana Cloud in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2021/07 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in July 2021 (2021-07-01)](https://rewindex.com/company/grafana-cloud/2021/07)`


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Canonical: https://rewindex.com/company/grafana-cloud/2021/07 · Markdown: https://rewindex.com/company/grafana-cloud/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:37.576Z