# Grafana Cloud in October 2020: incidents, uptime and changes

> Grafana Cloud in October 2020: 5 incidents on its status page (4 major or critical), 97.97% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 4) · Maintenance: 2
- By vendor impact label: major 4, minor 1
- Uptime (vendor-reported): 97.97% free of major/critical incidents, 97.71% free of any incident; outage time 15 h 6 min, incident time 17 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/grafana-cloud/2020/09.md) · Next: [November 2020](https://rewindex.com/company/grafana-cloud/2020/11.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cloud Grafana is experiencing database problems](https://rewindex.com/company/grafana-cloud/incidents/kzyyjp9fg9fd.md) | major | 2020-10-05 15:56 UTC | 2020-10-05 16:43 UTC | 47 min | resolved |
| [Database conenctivity issues in US-CENTRAL](https://rewindex.com/company/grafana-cloud/incidents/zt8jbt7v0fr6.md) | major | 2020-10-09 20:30 UTC | 2020-10-09 22:47 UTC | 2.3 h | resolved |
| [Recording Rules & Alerting possible impact](https://rewindex.com/company/grafana-cloud/incidents/5lzcd0714cty.md) | major | 2020-10-22 01:14 UTC | 2020-10-22 11:35 UTC | 10 h | resolved |
| [worldPing intermittent outage.](https://rewindex.com/company/grafana-cloud/incidents/mlkf0jt220s6.md) | major | 2020-10-22 14:57 UTC | 2020-10-22 16:38 UTC | 1.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cloud Grafana is experiencing database problems](https://rewindex.com/company/grafana-cloud/incidents/kzyyjp9fg9fd.md) | major | 2020-10-05 15:56 UTC | 2020-10-05 16:43 UTC | 47 min | resolved |
| [Database conenctivity issues in US-CENTRAL](https://rewindex.com/company/grafana-cloud/incidents/zt8jbt7v0fr6.md) | major | 2020-10-09 20:30 UTC | 2020-10-09 22:47 UTC | 2.3 h | resolved |
| [We are migrating some Grafana instances to a new database](https://rewindex.com/company/grafana-cloud/incidents/9767r4v4500t.md) | minor | 2020-10-12 13:09 UTC | 2020-10-12 15:03 UTC | 1.9 h | resolved |
| [Recording Rules & Alerting possible impact](https://rewindex.com/company/grafana-cloud/incidents/5lzcd0714cty.md) | major | 2020-10-22 01:14 UTC | 2020-10-22 11:35 UTC | 10 h | resolved |
| [worldPing intermittent outage.](https://rewindex.com/company/grafana-cloud/incidents/mlkf0jt220s6.md) | major | 2020-10-22 14:57 UTC | 2020-10-22 16:38 UTC | 1.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Hosted Metrics for Prometheus - Azure customers](https://rewindex.com/company/grafana-cloud/incidents/q4jxqcy1kkph.md) | maintenance | 2020-10-01 11:13 UTC | 2020-10-01 13:59 UTC | 2.8 h | resolved |
| [\[Scheduled\] Database maintenance](https://rewindex.com/company/grafana-cloud/incidents/58j4hws8vd40.md) | maintenance | 2020-10-17 12:00 UTC | 2020-10-17 13:02 UTC | 1.0 h | resolved |

## Cite this

Grafana Cloud posted 5 status incidents in October 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2020/10
- Citation: Grafana Cloud, “Grafana Cloud in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2020/10 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in October 2020 (2020-10-01)](https://rewindex.com/company/grafana-cloud/2020/10)`


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Canonical: https://rewindex.com/company/grafana-cloud/2020/10 · Markdown: https://rewindex.com/company/grafana-cloud/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:16:00.676Z