# Grafana Cloud in March 2020: incidents, uptime and changes

> Grafana Cloud in March 2020: 2 incidents on its status page (1 major or critical), 99.51% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2020/03
Last updated: 2020-04-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 2
- By vendor impact label: critical 1, minor 1
- Uptime (vendor-reported): 99.51% free of major/critical incidents, 99.42% free of any incident; outage time 3 h 38 min, incident time 4 h 18 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2020](https://rewindex.com/company/grafana-cloud/2020/02.md) · Next: [April 2020](https://rewindex.com/company/grafana-cloud/2020/04.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosted Grafana not accessible due to database issues](https://rewindex.com/company/grafana-cloud/incidents/1wyky3mz2fld.md) | critical | 2020-03-28 19:01 UTC | 2020-03-28 22:39 UTC | 3.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Free Hosted Grafana MySQL Issues](https://rewindex.com/company/grafana-cloud/incidents/8gbz9hdh212p.md) | minor | 2020-03-19 22:22 UTC | 2020-03-19 23:02 UTC | 40 min | resolved |
| [Hosted Grafana not accessible due to database issues](https://rewindex.com/company/grafana-cloud/incidents/1wyky3mz2fld.md) | critical | 2020-03-28 19:01 UTC | 2020-03-28 22:39 UTC | 3.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Hosted Grafana Infrastructure Upgrades](https://rewindex.com/company/grafana-cloud/incidents/f9zyrdn50zcq.md) | maintenance | 2020-03-21 08:36 UTC | 2020-03-21 13:00 UTC | 4.4 h | resolved |
| [\[Scheduled\] Grafana Cloud Infrastructure Upgrades](https://rewindex.com/company/grafana-cloud/incidents/t7gkcptw6v5h.md) | maintenance | 2020-03-26 16:07 UTC | 2020-03-27 08:00 UTC | 16 h | resolved |

## Cite this

Grafana Cloud posted 2 status incidents in March 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2020/03
- Citation: Grafana Cloud, “Grafana Cloud in March 2020” (2020-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2020/03 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in March 2020 (2020-03-01)](https://rewindex.com/company/grafana-cloud/2020/03)`


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Canonical: https://rewindex.com/company/grafana-cloud/2020/03 · Markdown: https://rewindex.com/company/grafana-cloud/2020/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:51:00.262Z