# Grafana Cloud in May 2019: incidents, uptime and changes

> Grafana Cloud in May 2019: 5 incidents on its status page (5 major or critical), 91.82% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2019/05
Last updated: 2019-06-01T00:00:00Z

- Incidents posted: 5 (major/critical: 5) · Maintenance: 6
- By vendor impact label: major 5
- Uptime (vendor-reported): 91.82% free of major/critical incidents, 91.82% free of any incident; outage time 2.5 days, incident time 2.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2019](https://rewindex.com/company/grafana-cloud/2019/04.md) · Next: [June 2019](https://rewindex.com/company/grafana-cloud/2019/06.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Worldping probe in LA is temporarily offline](https://rewindex.com/company/grafana-cloud/incidents/ty8mpgwm09pf.md) | major | 2019-05-09 18:25 UTC | 2019-05-09 19:09 UTC | 44 min | resolved |
| [We detected an issue with the WorldPing event store](https://rewindex.com/company/grafana-cloud/incidents/1sy48kry10zb.md) | major | 2019-05-10 11:16 UTC | 2019-05-10 14:44 UTC | 3.5 h | resolved |
| [Worldping Issues](https://rewindex.com/company/grafana-cloud/incidents/03fy57pn0t9k.md) | major | 2019-05-16 20:10 UTC | 2019-05-17 02:20 UTC | 6.2 h | resolved |
| [Hosted Metrics: Graphite us-west2 issues](https://rewindex.com/company/grafana-cloud/incidents/q155sm37fygs.md) | major | 2019-05-20 00:57 UTC | 2019-05-20 01:26 UTC | 29 min | resolved |
| [Hosted Metrics: Prometheus eu-west2 issues](https://rewindex.com/company/grafana-cloud/incidents/3m5hn7hvy14w.md) | major | 2019-05-29 08:36 UTC | 2019-05-31 10:34 UTC | 2 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Worldping probe in LA is temporarily offline](https://rewindex.com/company/grafana-cloud/incidents/ty8mpgwm09pf.md) | major | 2019-05-09 18:25 UTC | 2019-05-09 19:09 UTC | 44 min | resolved |
| [We detected an issue with the WorldPing event store](https://rewindex.com/company/grafana-cloud/incidents/1sy48kry10zb.md) | major | 2019-05-10 11:16 UTC | 2019-05-10 14:44 UTC | 3.5 h | resolved |
| [Worldping Issues](https://rewindex.com/company/grafana-cloud/incidents/03fy57pn0t9k.md) | major | 2019-05-16 20:10 UTC | 2019-05-17 02:20 UTC | 6.2 h | resolved |
| [Hosted Metrics: Graphite us-west2 issues](https://rewindex.com/company/grafana-cloud/incidents/q155sm37fygs.md) | major | 2019-05-20 00:57 UTC | 2019-05-20 01:26 UTC | 29 min | resolved |
| [Hosted Metrics: Prometheus eu-west2 issues](https://rewindex.com/company/grafana-cloud/incidents/3m5hn7hvy14w.md) | major | 2019-05-29 08:36 UTC | 2019-05-31 10:34 UTC | 2 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] kafka updates us-central](https://rewindex.com/company/grafana-cloud/incidents/5zml33z9097w.md) | maintenance | 2019-05-01 03:00 UTC | 2019-05-01 05:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] kafka updates eu-west](https://rewindex.com/company/grafana-cloud/incidents/hggq12ydd9q8.md) | maintenance | 2019-05-01 03:00 UTC | 2019-05-01 05:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] kafka updates us-west](https://rewindex.com/company/grafana-cloud/incidents/mqbs83tctgyr.md) | maintenance | 2019-05-01 03:00 UTC | 2019-05-01 06:45 UTC | 3.8 h | resolved |
| [\[Scheduled\] kafka updates us-east](https://rewindex.com/company/grafana-cloud/incidents/jrsx0m8kvyzd.md) | maintenance | 2019-05-01 03:00 UTC | 2019-05-01 06:50 UTC | 3.8 h | resolved |
| [\[Scheduled\] Cluster Ingress Upgrades](https://rewindex.com/company/grafana-cloud/incidents/xgt7knsfnyhw.md) | maintenance | 2019-05-23 12:00 UTC | 2019-05-23 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Worldping cluster upgrades](https://rewindex.com/company/grafana-cloud/incidents/vxj3pbl7tnjv.md) | maintenance | 2019-05-29 08:01 UTC | 2019-05-29 10:00 UTC | 2.0 h | resolved |

## Cite this

Grafana Cloud posted 5 status incidents in May 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2019/05
- Citation: Grafana Cloud, “Grafana Cloud in May 2019” (2019-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2019/05 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in May 2019 (2019-05-01)](https://rewindex.com/company/grafana-cloud/2019/05)`


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Canonical: https://rewindex.com/company/grafana-cloud/2019/05 · Markdown: https://rewindex.com/company/grafana-cloud/2019/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:24:26.087Z