# Grafana Cloud in December 2018: incidents, uptime and changes

> Grafana Cloud in December 2018: 6 incidents on its status page (3 major or critical), 98.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2018/12
Last updated: 2019-01-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 4
- By vendor impact label: critical 1, major 2, minor 2, none 1
- Uptime (vendor-reported): 98.96% free of major/critical incidents, 98.39% free of any incident; outage time 7 h 40 min, incident time 11 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2018](https://rewindex.com/company/grafana-cloud/2018/11.md) · Next: [January 2019](https://rewindex.com/company/grafana-cloud/2019/01.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Worldping cluster issue](https://rewindex.com/company/grafana-cloud/incidents/pklwxd2ymc9s.md) | critical | 2018-12-11 10:48 UTC | 2018-12-11 16:56 UTC | 6.1 h | resolved |
| [Partial outage on Hosted Metrics us-west2](https://rewindex.com/company/grafana-cloud/incidents/7nx3lrwsqnxc.md) | major | 2018-12-05 16:53 UTC | 2018-12-05 18:09 UTC | 1.3 h | resolved |
| [Free Hosted Grafana Databases Unavailable](https://rewindex.com/company/grafana-cloud/incidents/srgs2myq5m1s.md) | major | 2018-12-08 01:57 UTC | 2018-12-08 02:13 UTC | 16 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage on Hosted Metrics us-west2](https://rewindex.com/company/grafana-cloud/incidents/7nx3lrwsqnxc.md) | major | 2018-12-05 16:53 UTC | 2018-12-05 18:09 UTC | 1.3 h | resolved |
| [reduce ingestion performance in us-west cluster](https://rewindex.com/company/grafana-cloud/incidents/nl5lc4rl8705.md) | minor | 2018-12-05 20:57 UTC | 2018-12-05 22:39 UTC | 1.7 h | resolved |
| [Free Hosted Grafana Databases Unavailable](https://rewindex.com/company/grafana-cloud/incidents/srgs2myq5m1s.md) | major | 2018-12-08 01:57 UTC | 2018-12-08 02:13 UTC | 16 min | resolved |
| [Worldping cluster issue](https://rewindex.com/company/grafana-cloud/incidents/pklwxd2ymc9s.md) | critical | 2018-12-11 10:48 UTC | 2018-12-11 16:56 UTC | 6.1 h | resolved |
| [Increased Ingest Latency on Hosted Metrics Graphite US-WEST](https://rewindex.com/company/grafana-cloud/incidents/txy7k3g2dgzp.md) | minor | 2018-12-11 19:13 UTC | 2018-12-11 21:46 UTC | 2.5 h | resolved |
| [Free Hosted Grafana Database Unavailable](https://rewindex.com/company/grafana-cloud/incidents/kbr4cq9flyyf.md) | none | 2018-12-18 23:54 UTC | 2018-12-19 00:33 UTC | 39 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Grafana.com Database Upgrades](https://rewindex.com/company/grafana-cloud/incidents/x3806mbjdltf.md) | maintenance | 2018-12-17 02:00 UTC | 2018-12-17 03:26 UTC | 1.4 h | resolved |
| [\[Scheduled\] kafka expansion us-west](https://rewindex.com/company/grafana-cloud/incidents/q1sg6g0h8hsh.md) | maintenance | 2018-12-18 12:05 UTC | 2018-12-19 00:05 UTC | 12 h | resolved |
| [\[Scheduled\] Hosted Grafana migration of free instances](https://rewindex.com/company/grafana-cloud/incidents/tnhl6b3mr4pf.md) | maintenance | 2018-12-19 12:00 UTC | 2018-12-19 22:00 UTC | 10 h | resolved |
| [\[Scheduled\] kafka expansion us-west](https://rewindex.com/company/grafana-cloud/incidents/9dhhz82g4zc4.md) | maintenance | 2018-12-19 19:41 UTC | 2018-12-19 19:49 UTC | 8 min | resolved |

## Cite this

Grafana Cloud posted 6 status incidents in December 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2018/12
- Citation: Grafana Cloud, “Grafana Cloud in December 2018” (2018-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2018/12 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in December 2018 (2018-12-01)](https://rewindex.com/company/grafana-cloud/2018/12)`


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Canonical: https://rewindex.com/company/grafana-cloud/2018/12 · Markdown: https://rewindex.com/company/grafana-cloud/2018/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:48.545Z